2/10 Terrible
Trey A.
28 December 2024
Disliked: Cleanliness
Avoid This Home
I've never had to leave a bad VRBO before, so this is a first. Upon arrival the home was unacceptably dirty. Greasy stove, animal hair in the bedding, dirty coffee maker, animal hair tumbleweeds in the closets, human hair in the bathroom drawers. We left within 45 minutes and checked into a hotel. I was too angry so I waited to contact the host in the morning. We assumed it was a cleaning company issue, and after sending a message requesting a refund, we heard nothing for a week. Upon the second attempt, the host accused us of causing the problems, even though the home has a RING camera and they know we left. Then the host had the audacity to give us a poor guest review. Save yourself the frustration, and avoid this home. I'm sure there are many other good options in the Lexington, KY area.
Trey A.
Stayed 3 nights in Dec 2024