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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Property amenity
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
The price is AED 322
AED 351 total
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Renovated in 2022
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2022
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2022
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn & Suites
Breakfast included
Parking included
Free WiFi
Air conditioning
7.6 out of 10, Good, (458)
The price is AED 291
AED 343 total
includes taxes & fees
4 Dec - 5 Dec
Quality Inn & Suites

About the neighborhood

Map
516 Pleasant St, Lewiston, ME, 04240

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 10 min walk - 0.9 km
  • Androscoggin Bank Colisee - 4 min drive - 3.5 km
  • Bates College - 5 min drive - 4.1 km
  • St. Mary's Regional Medical Center - 5 min drive - 4.0 km
  • Central Maine Medical Center - 5 min drive - 5.3 km

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Androscoggin Bank Colisee - ‬5 min drive
  • ‪Grant's Bakery - ‬4 min drive

About this property

SureStay Hotel by Best Western Lewiston

Hotel remodeled in 2022
Consider a stay at SureStay Hotel by Best Western Lewiston and take advantage of free continental breakfast, laundry facilities, and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • ATM/banking services, a 24-hour front desk, and a vending machine
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 62 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - May 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Lewiston pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay Hotel by Best Western Lewiston?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Lewiston?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Lewiston located?

Situated in Lewiston, this hotel is 0.5 mi (0.8 km) from Atrium Art Gallery, University of Southern Maine and within 3 mi (5 km) of Androscoggin River and Androscoggin Bank Colisee. The Public Theater and Sisters of Charity Health System are also within 3 mi (5 km).

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 125 out of 288 reviews" "
Rating 8 - Good. 85 out of 288 reviews" "
Rating 6 - Okay. 34 out of 288 reviews" "
Rating 4 - Poor. 29 out of 288 reviews" "
Rating 2 - Terrible. 15 out of 288 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vance

Disliked: Cleanliness, staff & service, property conditions & facilities
When I walked in, I was hit with a “wall” of curry in the air. I love curry, I don’t like a motel smelling like curry. There were shady characters in the motel on both occasions I dawned the doors of this place. I asked for a refund to no avail. AVOID THIS HOTEL!
Stayed 1 night in Nov 2024

2/10 Terrible

Anuradha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No elevator. Small room. Tight parking lots.
Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Patti

Stayed 1 night in Oct 2024

6/10 Okay

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine just for the night. The floor looked like it was never washed. The house keeper envelope was gross and crusty. The one chair that was in the room, there was no way I was going to sit on it because it was so stained and it looked like it had boogers on the side of the chair.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

8/10 Good

Katerina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rude front desk night worker… spoke to me like I was a child, I’m 30. Woman working the morning shift was amazing. I’d return, hopefully the disrespect I was shown was just someone having a bad night.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas, Clearwater

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Room decor was attractive and coordinated. Great color scheme. A pleasant room to stay in. Not the sterile all white!
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel...
Stayed 1 night in Oct 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, too! New building, well taken care of - cleaning people were very friendly. The Best Western influence was obvious :-) I'll be back!
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Ellen

My stay was terrible. room was located directly across from the check in desk & next to the room where the ice machine was. So everytime the ice machine was used you could hear it and anytime someone checked in you heard the entire conversation. There was a truck parked outside my window and the truck was loud and noisy so each time it started I heard it. I was told a soccer team was staying there the same night I was there so you couldn’t get near the breakfast area because it was so crowded. With breakfast starting at 6:00 I could hear everyone’s conversation because of how close I was, Between 11-12 o’clock Friday night a guest was arguing with a staff member. The argument became very loud making it difficult to sleep. Not an enjoyable stay after driving 6 1/2 hrs to get there. On a positive note the woman who was covering the front desk was apologetic when I told her of my experience and when I finally was able to get near the breakfast, the breakfast was closed as it ended at 9 and I got to it at 9:15. The desk clerk allowed me and my 96 yr old mom to get some yogurt and bagels and she turned the juice machine back on so we could have some juice and coffee. I give her a 10 out of 10 review, the cleanliness of the hotel a 9 out of 10 review but the location of the room a 1 out of 10. A one because I was on the 1st floor. when I booked the room i knew my 96 yr old mom wouldn’t beable to do the stairs so I asked for a room on the 1st flr,but the location was noisy and loud
Stayed 1 night in Oct 2024

8/10 Good

William, Oklahoma City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nicely renovated. I think there was a restaurant on the second floor somewhere but I could not find it. lol. Not a bad place to stay for one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean comfortable. I went there due ti there ratings Thank you
Stayed 4 nights in Sep 2024

10/10 Excellent

Eric, Dartmouth

The hotel and staff were both just what I was looking for at the end of a long day of travel. Breakfast was good, with a nice selection and (most importantly!) tasty coffee! The only downside, which was not anything to do with the property itself, was some difficulty locating food for supper that was close at hand. Again, not a reflection on the property, more a lack of knowledge about the surrounding area on my part.
Stayed 1 night in Sep 2024

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Wing

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel associate, Akia, reached out by text on Thursday, 9/26, if there is anything needed to just text her. Friday at 1:33am I woke up to loud blasting music. So loud that I also felt strong vibrations of the music thru the walls. I texted her the next morning and expected some sort of response / explanation what happened last night. But nothing from her. It was just an empty gesture on her part to say if there is anything I could text her. The sink was clogged and nasty odor throughout the hotel. Warning to all, to stay clear of this hotel. Don’t stay here at all !!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite welcoming, and the property definitely met our needs.
Stayed 3 nights in Sep 2024

2/10 Terrible

Anuradha

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Accessibility is a major concern. The front doors are not automatic and that’s fine but the key card reader is hard to reach when one is trying to balance luggage or a child while trying to open a hard front door and keep it open to let the luggage and child in. No elevator. One staircase at the end of the building so luggage carts are of no use. In case of fire it would take a long circuitous route to reach the stairs. Small room, very little space. Loud HVAC. Poor lighting and decor. Hard pillows with no replacements. Very small parking lots. Incorrectly marked arrows pointing one way and no exit. For this luxury we were charged $358 a night. Expedia has misleading reviews on this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family run hotel. Visiting our son at Bates College for games and need a place to stay frequently. This hotel is clean, quiet & affordable...highly recommend!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good price
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were in Maine for a weekend wedding. We wanted to be close to the wedding venue and we were. We were looking for a place that was convenient; was quiet and where we would only be sleeping for two nights. This hotel fit our needs perfectly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Audrey, Greenwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and we slept amazing.
Stayed 1 night in Aug 2024

8/10 Good

Mary-Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean. Nice floors no carpets. Breakfast was continental. It was fair.
Stayed 1 night in Aug 2024