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Hotel River Poliforum

2.5 star property
Hotel with free valet parking, a quick walk to Plaza del Zapato Commercial Center

Choose dates to view prices

Photo gallery for Hotel River Poliforum

Interior detail
Courtyard
In-room safe, desk, free WiFi, bed sheets
Reception
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

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About the neighborhood

Map
Boulevard Adolfo Lopez Mateos, No. 1503 Oriente Col. La Estrella, León, GTO, 37266

What's nearby

  • Plaza del Zapato Commercial Center - 3 min walk - 0.3 km
  • Bicentennial Theatre - 11 min walk - 0.9 km
  • Poliforum León Convention and Exhibition Center - 16 min walk - 1.4 km
  • León Stadium - 16 min walk - 1.4 km
  • Cathedral of León - 2 min drive - 2.1 km

Getting around

  • Bajío Intl. Airport (BJX) - 29 min drive

Restaurants

  • ‪Vips - ‬5 min walk
  • ‪El Gaucho Tradicional - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Lobby-Bar la Estampida - ‬3 min walk
  • ‪Ma Come No - ‬1 min walk

About this property

Hotel River Poliforum

Hotel near Plaza del Zapato Commercial Center
Located close to Bicentennial Theatre and León Stadium, Hotel River Poliforum provides a terrace, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free valet parking
  • Airport drop-off service (surcharge), smoke-free premises, and tour/ticket assistance
  • 1 meeting room, luggage storage, and a 24-hour front desk
Room features
All 107 rooms have amenities such as free WiFi, safes, and free bottled water.
Other amenities include:
  • Showers and free toiletries
  • 32-inch TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Drop-off airport shuttle (surcharge) from 7 AM - 1 PM
  • Airport shuttle at scheduled times, on request

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Grand River Plaza Leon
Hotel Grand River Plaza
Grand River Plaza Leon
Grand River Plaza
Hotel Grand River Plaza Leon, Mexico - Guanajuato
Hotel River Poliforum Leon
River Poliforum Leon
River Poliforum
Hotel River Poliforum León
Hotel River Poliforum Hotel
Hotel River Poliforum Hotel León

Frequently asked questions

Is Hotel River Poliforum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel River Poliforum?

Valet parking is free at this property.

What time is check-in at Hotel River Poliforum?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel River Poliforum?

Check-out is at noon.

Does Hotel River Poliforum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 7 AM–1 PM on request. A fee of MXN 350 per person applies.

Where is Hotel River Poliforum located?

Located in the heart of León, this hotel is within a 15-minute walk of Plaza del Zapato Commercial Center and Bicentennial Theatre. Poliforum León Convention and Exhibition Center and León Stadium are also within 1 mi (2 km).

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Hotel River Poliforum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 320 reviews
Rating 8 - Good. 121 out of 320 reviews
Rating 6 - Okay. 54 out of 320 reviews
Rating 4 - Poor. 25 out of 320 reviews
Rating 2 - Terrible. 27 out of 320 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Takato

Liked: Cleanliness, property conditions & facilities
This Hotel has good Parking system. So when there is big event in Stadium area. it's very convinient because it is just 15 min. walk.
Stayed 1 night in Mar 2023

8/10 Good

Olaf

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The original room i booked had no A/C. So i upgraded at the time of arrival for an additional fee. There was no hot water for 2 days of my 7 day stay. The TVs need to be upgraded. Rooms were not throughly cleaned daily. I won’t be coming back to this hotel
Stayed 7 nights in Jul 2022

2/10 Terrible

Joanna

Disliked: Staff & service, amenities, property conditions & facilities
Room did not have shower head, floor mat/towel for shower was not provided, wifi internet did not reach our room, does not come with fridge and safe. I did inform reception the shower head was missing from room and maintenance was sent 3 hrs later to add a shower head instead of changing us rooms. Will not stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

Lázaro isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hubicacion
Stayed 1 night in Mar 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible y conveniente cerca de las instalaciones de la feria
Stayed 1 night in Jan 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una atención excelente de todo el personal. Muy recomendable. Además de centrico, la feria de león se encuentra a minutos caminando. A un lado el cine. Que más se puede pedir? Felicidades!!
Stayed 1 night in Jan 2025

4/10 Poor

Edgar

Stayed 3 nights in Dec 2024

8/10 Good

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Lidia Laura

Liked: Cleanliness, property conditions & facilities
La recepcionista de la tarde tiene pésima actitud, sin calidad de servicio. Lo demas bien. Seria bueno tener toallas para manos y para pies al salir de la sucha.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rocio

Disliked: Staff & service, property conditions & facilities
Llegué con mi reservación y pago hecho hacía más de 2 semanas y el personal fue grosero y nos dijo que no había habitaciones y que le buscáramos y que Expedia era el responsable de todo de muy mala manera
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelete ubicación, instalaciones, servicio y atencion del personal. Recomendadísimo
Stayed 4 nights in Jul 2024

8/10 Good

Fernando Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Hubo buena atención en recepción, no fue tardado ni hubo mayor problema. Había agua caliente, toallas y estaba limpio todo.
Stayed 1 night in May 2024

8/10 Good

Kitimbwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion, muy limpias las instalaciones. Solo k hacia mucho frio, pedi cobijas y nunca las llevaron. Aun ask me vuelvo a hospedar sin duda
Stayed 1 night in Jan 2024

8/10 Good

Miriam Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2024

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Me robo el valet parking unos lentes TOMMY HILFIGER y el gerente me comento q no podia hacer nada, que prácticamente confiaba en su personal y yo un mentiroso. Soy de Querétaro no vuelvo y no recomendaría ese hotel jamas
Stayed 1 night in Jan 2024

10/10 Excellent

Filogonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!!
Stayed 1 night in Jan 2024

10/10 Excellent

Abner Nacib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pésimo que se me cobró en la plataforma de expedia y también se me cobró en la recepción del hotel. Porque no se les reflejó el pago hecho por medio de la plataforma. Exijo respeto y reembolso de mi dinero $853 CÓMO LE HAGO??????

8/10 Good

Miguel

Liked: Cleanliness, staff & service

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, sin duda regresaría
Stayed 1 night in Dec 2023