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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Loft Suite | Premium bedding, minibar, in-room safe, desk
Suite des Ours | Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer
Open Suite | Premium bedding, minibar, in-room safe, desk
Standard Double Room | Bathroom | Separate tub and shower, jetted tub, designer toiletries, hair dryer
Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Room service
The current price is AED 2,371
AED 2,486 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite des Ours

Suite des Ours | Premium bedding, minibar, in-room safe, desk

Suite des Ours

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Open Suite

Open Suite | Premium bedding, minibar, in-room safe, desk

Open Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chalet Suite

Chalet Suite | Premium bedding, minibar, in-room safe, desk

Chalet Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 2 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 2 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | Premium bedding, minibar, in-room safe, desk

Loft Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Polaire - 4 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 4 persons

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Balcony
Soundproofed
Fireplace
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Guarda Golf Hotel & Residences

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 20 reviews
The price is AED 2,903
AED 3,055 total
includes taxes & fees
12 Mar - 13 Mar
Guarda Golf Hotel & Residences

About the neighborhood

Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Crans-Cry d'Er Gondola - 9 min walk - 0.8 km
  • Rue du Prado - 11 min walk - 1.0 km
  • Golf Club Crans-sur-Sierre - 13 min walk - 1.2 km
  • Montana - Cry d'Er Gondola - 5 min drive - 2.5 km
  • Alaïa Chalet - 5 min drive - 3.8 km

Getting around

  • Randogne Montana Station - 4 min drive
  • Sion (SIR) - 32 min drive

Restaurants

  • ‪Restaurant Molino - ‬7 min walk
  • ‪Café-Bar 1900 - ‬8 min walk
  • ‪Burger Lounge - ‬15 min walk
  • ‪Taillens SA - ‬10 min walk
  • ‪Zerodix - ‬9 min walk

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Luxury family-friendly hotel near Golf Club Crans-sur-Sierre
Located close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar, and a terrace. Active travelers can enjoy cycling at this hotel. Treat yourself to hydrotherapy, a massage, or a manicure/pedicure at l'Alpage, the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Continental breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), babysitting (surcharge), and massage treatment rooms
  • Barbecue grills, a banquet hall, and a billiards/pool table
Room features
All guestrooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer comforts such as premium bedding and bathrobes, as well as amenities like free WiFi and safes.
More amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • Balconies, childcare services, and heating

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (CHF 35 per day)
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: CHF 39 for adults and CHF 20 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • L Ours
  • Bistrot Des Ours

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 50 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
  • Covered valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per pet, per night.

How much is parking at Hostellerie du Pas de L'Ours Relais et Chateaux?

Valet parking is available for CHF 35 per day.

What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-out is at noon.

Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hostellerie du Pas de L'Ours Relais et Chateaux located?

This family-friendly Lens hotel is located in the mountains, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Leukerbad-Therme and Alpentherme Thermal Baths are also within 25 mi (40 km).

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Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 15 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Best dining in town, lovely chalet feel rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sus instalaciones, la decoración, la atención del personal.
Stayed 1 night in Sep 2019

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
Stayed 2 nights in Dec 2018

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

sophie, noisy le roi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux !
Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful chalet style hotel.
We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Gilles, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel avec un excellent accueil
Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.