The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
Hotel in Lenox with free breakfast and a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Front of property
Double Queen Suite | Free WiFi, bed sheets
TV
TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is AED 350
AED 391 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Room,1 Queen Bed(Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Dewey Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717

What's nearby

  • Lenox Library - 2 min walk
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk
  • Shakespeare and Company - 11 min walk
  • Tanglewood Music Center - 2 min drive
  • The Mount - 3 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

Property highlights
Free continental breakfast, a library, and a gym are just a few of the amenities provided at The Constance, The Whitlock, & The Dewey By The Lenox Collection. Active travelers can enjoy amenities like Pilates and fitness classes at this hotel. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, wedding services, and concierge services
  • Coffee/tea in the lobby, smoke-free premises, and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 66 rooms offer comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Fitness center
  • Pilates classes
  • Yoga classes

Conveniences

  • Banquet hall
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

More

  • Local maps

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

Frequently asked questions

Is The Constance, The Whitlock, & The Dewey By The Lenox Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

Self parking is free at this property.

What time is check-in at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Constance, The Whitlock, & The Dewey By The Lenox Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Constance, The Whitlock, & The Dewey By The Lenox Collection located?

Situated in Lenox, this hotel is within a 5-minute walk of Lenox Library and The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within 15 minutes.

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 399 reviews" "
Rating 8 - Good. 107 out of 399 reviews" "
Rating 6 - Okay. 53 out of 399 reviews" "
Rating 4 - Poor. 22 out of 399 reviews" "
Rating 2 - Terrible. 10 out of 399 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jo Ann

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room at the Whitlock was cute but the shower door bottom edges had mold and was dirty. We had no hot water the first day at the sink. When the water was turned on, it spewed everywhere from the bottom. Had to use towels to clean up. Problem was fixed the same afternoon, towels replaced. But water was slow to heat up. Rug in bedroom was in good shape but looked dirty. Beds were uncomfortable. Mattresses too soft.
Stayed 2 nights in Nov 2024

4/10 Poor

erisa

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the outside this place looks beautiful. I thought it had a rustic theme to it. It’s honestly very old, the floors crack, the rooms are incredible small. The hotel was clean but the blinds don’t cover the windows so get ready for early sunshine right in your face. It’s good that the windows open and you can get fresh air. I didn’t like that they offered the open glass bottle of water as it’s not safe and seemed very cheap. I paid 230 a night, you would think you can at least get two bottles of water. It’s overpriced because of the location. The towels were really old and stained. They were clean but stained from previous use. We checked out earlier and booked another hotel. The room was so small. I liked that they had a smart tv, we didn’t try the breakfast so I can’t comment on that. They legit kept the same style from when this place was first built some small changes and renovations.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character, part of the center of town. Walk to downtown restaurants and shopping.
Stayed 1 night in Nov 2024

6/10 Okay

Katie

Traveled with partner
Liked: Staff & service, property conditions & facilities
I was disappointed that the inn boasted online the kitchen/lounge...there was no restaurant on site.
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice experience while traveling through the Berkshires. I would gladly stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family visits Lenox often and we have always had our eye on staying at this property from its stellar location to its beautiful outside area. We thoroughly enjoyed our time at this property. Nice touches like night smores packs to make by the fire, the snack table & coffee. We loved the interior design and felt right at home! Our room was perfect and comfortable for what we needed, my husband and I fit with our almost two year old son in his pack n play comfortably. Room was equipped with a sound machine which was a nice touch for at night for our little guy. Logan at the desk helped us each night and was extremely friendly, helpful and great at his job. We cannot wait to return!
Stayed 2 nights in Oct 2024

4/10 Poor

Babak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an old building carelessly and cheaply remodeled. The bathroom floor was redone but they were short on the flooring material and left a gap at the door threshold. Shower surround walls were cheap plastic and the shower curtain was short and shower pan was flat so a lot of water would seep out. The fireplace was not a working one.
Stayed 1 night in Oct 2024

4/10 Poor

Henry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this property years ago when it was The Village Inn. The property seems rundown and cheaply managed. Room carpeting was very dirty. Mattress was poor; plastic cups in bathroom tacky. Single ply toilet paper cheap. No robes. Brackets holding soap dispensers in shower and sink area are rusted/dirty and not properly cleaned.
Stayed 1 night in Oct 2024

8/10 Good

CORINNE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old home. Floors slant on the 3rd floor though. Lots of character & beautiful area.
Stayed 1 night in Oct 2024

6/10 Okay

Barbara, milford

Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Whitlock was fabulous. We were able to park at the inn and then walk everywhere around the town. So convenient! The inn was very fun. Definitely an old inn, so we did not expect it to be like a modern hotel. It was classic western Massachusetts country style. We stayed in the fall foliage season, but the Whitlock would have been awesome in the summer season too. Thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was right in town on the main street
Stayed 2 nights in Oct 2024

8/10 Good

Anne S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Vi

Liked: Cleanliness, amenities, property conditions & facilities
Having to walk up 3 flights of stairs
Stayed 2 nights in Oct 2024

6/10 Okay

Mallory

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make our stay comfortable - especially Logan. Unfortunately, the rooms and corridors are in desperate need of new carpeting and general updates. The rooms were clean enough but the cobwebs on the beside lamps and dust on the bedside tables added to the dingy feeling. The small staff seemed overwhlemed - Shame on the owners for not investing more in their property and providing their excellent staff with the tools for success. With rates of $200-$400 per night, there should be some basic amenities like a spotless, update room with the ability to control the temperature. It was either boiling or cold from cracking a window and using the window fan in the middle of October as the only way to cool down the room.
Stayed 1 night in Oct 2024

8/10 Good

Michael, Fort Lauderdale

Stayed 1 night in Sep 2024

8/10 Good

Stevens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put on the third floor and only one other couple was in the building. The room was a bit small, and there was no chair to sit in. The bathroom however was newly remodeled
Stayed 1 night in Oct 2024

8/10 Good

Pammy

Liked: Amenities
We stayed at the Dewey, very beautiful area. Walking distance to restaurants.
Stayed 1 night in Oct 2024

8/10 Good

Wayne

Liked: Amenities
It was very nice for the most part, but we couldn’t control the heat very well and for October it was a little in between chilly and hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Quiet and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a lovely old establishment, originally built in 1825. The rooms were quaint and lovely and had upgraded,,modern but small bathrooms. It also has a lovely large porch that looks out over the Berkshires. If you have a hard time walking or climbing stairs, please be sure to ask for a room on the first or second floor. the climb up to 3 is a little tricky. The parking is a bit tight as well. All in all though, the staff goes out of their way to make you stay pleasant and memorable.
Stayed 2 nights in Oct 2024

4/10 Poor

pat

Disliked: Property conditions & facilities
Check in person very nice and did help. Room temperature not controllable. No person in the facility. Had to go to Constance for assistance. Bed tilted and could not be changed. The parlor set up
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne S

Beautiful location.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is mediocre-- coffee cold my first day (OK the second). No cereal except granola. Congested area.
Stayed 2 nights in Sep 2024