My room had a cockroach in it, the person at the front desk gave me a new room (4 doors down, so probably still infested) but was very rude about it and also was rude when I first checked in. Every surface had a stain on it, outside of the building had trash everywhere, the lock on my door was door was broken, there was loud music coming from multiple different rooms. Very disappointed, I had been up for over 24 hours from traveling and was so exhausted and didn’t even feel safe or comfortable when I was finally able to try to rest.