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" I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience. Issue Details 1. I book and fully pay through Expedia. 2. Upon arrival, staff claims payment is pending or incorrect. 3. This has happened consistently, causing unnecessary stress. Request 1. Improve payment verification processes. 2. Ensure staff thoroughly checks Expedia payments. 3. Provide clear communication regarding payment status. Thank you for addressing this matter. I look forward to continued stays at your hotel. Best regards, Aminatu "

"Clean and quiet"

"I couldn't get to the property. My money was gone! "

"The staff was amazing and accommodating they made sure that I was ok. The restaurant at the hotel however was out of alot of ingredients and made me wait some times. But I would stay at hotel again we forgot something and they contacted us immediately "

"Best food in town Comfortable and cozy beds Great staff "

"Lovely hotel, I liked the art works and interior. Friendly staffs and willing to help. Food was great also. "

"I stay at the Lilygate was amazing. The staff was friendly, kind and very helpful. The was able to assist me with ride to get to another point. Any questions I asked they extended their hospitality to help. Manager is a great person. I came in a day later and had contacted the hotel and she responded by letting me my room will still be reserve for me. I appreciated the staff hospitality and support to make a stay comfortable as if I was home."

"I’m impressed with the facility and the services provided to their customers. Thank you, I will be back again soon."

"It was a home fro home, I was offer a tea and slices of bread I did not pay for for breakfast.Is that not amazing!"