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"4.5/5 star only down side is the toilet door has no lock. Recommend to others👍"

"A gorgeous hotel—from the entrance, the lobby, the room, and every corner, everything is beautiful, elegant, and luxurious. I informed them that we were celebrating our wedding anniversary, and they prepared a cake and some decorations. Small gestures like this truly warm our hearts and make the stay feel special. All the staff are amazing and helpful, always ready to answer any questions and greeting you with a big smile. The concierge also acted quickly to help us with our suitcases Breakfast...

"The hotel lobby was in nice condition but upon seeing the room, we would’ve cancelled if possible. There are holes in the wall, stains on the sheets and the bathroom tiles were dirty. Would not recommend. "

"The best thing about this hotel is the attentiveness of the staff at every interaction. The spa and gym facilities are pretty awesome too. Not to mention the room cleanliness everyday, and the vast range of food from all continents for breakfast."

"The receptionist Vicky really made our experience a welcoming one. He upgraded our room when he couldn't find one in the non-smoking room. Additionally, he spoke with me and my fiance in English which helped us ease into the culture and community. "

"Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed."

"Excellent hotel with attentive staff. Food options well priced and two walkable local options (see trip advisor) at Metropole next door. Pool and gym good. Suggest buy the breakfast as excellent value and great food options."

"Staffs are nice, close to the mall. "

"Nice and comfy. Staff were polite and helpful. There’s also pillow menu for you to choose from "

"The staff attended to my check-in, Riki, was extremely helpful and has great initiative. As we travelled in a big group of 3 families (11 ppl including kids), priority was transportation as we were heading to Bandung via Whoosh. He assisted in coordinating transport with the drivers and provided me with updates and with his help, the process was such a breeze. So, Thank you Riki for your great service!"

"Fast check in and check out. Friendly staff. Good room in general. The lobby is nice."

"Practical Jakarta Airport hotel choice."