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"The administration had very short hours, so it was difficult for me and my wife to get help at the front desk. The reception was cold and marginally helpful without time and pressure, in a nutshell, they avoided helpful interaction which cost me and my wife, hundreds of dollars because we had to find information and transportation in the cold. Swedes, especially women are unfriendly, but not angry unless you try to talk to them. The men, young and old are a bit more open, but they are cautious...

"Great stay and communication before and after! The only downside was that the tv channels did not work at all. "

"Great place. Helpful and friendly staff. There was someone at the desk when l arrived around 6pm. Big difference from the contactless, self service hotels."