Search Chalets in Laval-Saint-Roman

"The front door was broken so we could not lock it, which according to the neighbor was 'the only' issue of the house (he was the only contact we were provided with, and did the check in with us). The fridge handle was broken and had a cork as replacement the freezer was broken door was broken too so we had to play with both to close the fridge. No hot water nor towels upon arrival, we had to call the neighbor for help , the towels he gave us were super small, not even hair size. Showers were dirty with hair, and in one of them the water wouldn't drain properly. Electricity stopped a few times we had to fix it ourselves as the neighbor wouldn't answer anymore. The pictures on expedia are nowhere close to what we found. It could be a great rental if basics were met as the house is spacious with large living room, plenty of bedrooms, nice outdoors and utensils for large groups.. we were gutted!"