8/10 Good
Valentina, chilliwack
Traveled with family
16 November 2024
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Grand Desert for 5 days and rented a 2bed2bath unit. The unit was comfortable and clean and well equipped.
We enjoyed the property and the pools, but found the activity room slightly disappointing.
Also, we were of course invited to participate in a Wyndham time share session with our young children to get free tickets to the high roller. We found most of the personnel at the session pretty rude, they were bothered by our kids and asked us to take them out of the room without us (which of course we didn't agree to). We never said we were interested in buying a property, yet we were open to hearing their options and the end they brushed us off super quickly with quite an unpolite attitude. Afterwards we felt pretty unwelcomed even if we paid full price to stay at the resort and had all the rights to be there!
Loved the place and had fun with our kiddos in Vegas for the first time, but I strongly recommend asking staff to be more respectful of clients with children.
Valentina
Stayed 4 nights in Nov 2024