6/10 Okay
Heather K.
12 December 2024
Liked: Cleanliness
Unrestful stay
There were several issues with our stay. I will admit to only communicating the first one with the property manager as it turned into a saga and I didn’t want to do any more.This was a trip for a conference/class in Boulder City. So, we cook a lot when we go to these to save money and calories. The stove did not work. I reached out right away and endured a subsequent four hours of trying to convince the property manager that I do, in fact, know how to operate a gas stove and it doesn’t work. They requested I send pictures, make and model, a video of me trying to operate it. It concluded with them asking me to move the stove out and make sure it was connected properly which I declined to do. They finally agreed to send someone the next day. Three meals of food went to waste. Additionally, the upstairs TV does not work. The vent in one of the bedrooms rattles loudly every time the AC/heat is on rendering that bedroom unusable. And, the door to the closet where the AC/heat unit is suctions closed every time it turns on which can wake everyone up too. An overall disappointing stay.
Heather K.
Stayed 3 nights in Dec 2024