2/10 Terrible
Stefanie T.
25 April 2024
Disliked: Cleanliness
Inhabitable Condition
Property was in Las Vegas and it was warm out when we arrived. Turned on AC in the property and let it run all night just to find out it was not working. The temperature inside the house was 81 degrees and very uncomfortable. The pool was dirty and not working. Two of the beds had no bedding on them and their was hardly any towels. I reached out to the host and gave her the opportunity to resolve all issues while we were attending an event. Host had from 8am until 3pm to resolve and did not. The pool man was there fixing the pool and she sent her Nephew who was a kid to check the AC and give us bedding and linens. It was a very unenjoyable weekend. We were inconvenienced and had to find another place to stay at the last minute. Now when I tried to contact the host for a refund she ignores my texts messages and calls.
Stefanie T.
Stayed 2 nights in Apr 2024