6/10 Okay
Danny
Traveled with group, Traveled with family
12 October 2024
Disliked: Staff & service, property conditions & facilities
The rooms are nice and spacious, we had a lovely view of the sea. We all enjoyed the holiday. The staff however were a little bit rude on occasion, we heard staff being shouted out in the buffet dining hall and also the poor cleaner outside our room. The food was ok, not bad and not great. The sun beds are very run down with broken parasols. the hotel needs redecorating and looks a bit shabby in areas.
No mini bar, no in room dining menu, internet has a poor connection, they also didn’t provide fresh bathroom towels unless you asked. The lifts also took ages and there were only 2 for the whole hotel which is very big with around 500 rooms. Not really service and facilities you would expect from a 4/5 star hotel.
I would comment on the entertainment being good and the bar staff being very friendly. The location is great being on the beach and it’s a very short walk to shops and restaurants.
I would definitely go back to the area but not this hotel unfortunately unless something changes.
Danny
Stayed 5 nights in Oct 2024