Islands Stay Hotel Mactan

2.0 star property
Family-friendly hotel with 2 outdoor pools and a fitness center

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December 2024

Photo gallery for Islands Stay Hotel Mactan

Mactan Seaside 1-Bedroom Apartment A (with Queen Bed) | Children's pool | 2 outdoor pools
Resort view
Mactan Seaside Studio E  | View from room
Mactan Seaside Studio H | Living area | 32-inch LED TV with cable channels, TV, pay movies
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Room options

Similar properties

About the neighborhood

Map
M.L. QUEZON NATIONAL HIGHWAY, MACTAN, Lapu-Lapu, Central Visayas, 6015

What's nearby

  • Mactan Marina Mall - 2 min walk
  • Cebu Yacht Club - 7 min walk
  • Gaisano Island Mall Mactan - 3 min drive
  • Gaisano Grand Mall Mactan - 7 min drive
  • Magellan Monument - 7 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 7 min drive

Restaurants

  • ‪Balamban Liempo - ‬2 min walk
  • ‪CookPub - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Nonki Japanese Restaurant - ‬3 min walk
  • ‪Chowking - ‬3 min walk

About this property

Islands Stay Hotel Mactan

Family-friendly hotel near Mactan Marina Mall
Located close to Cebu Yacht Club and Marcelo Fernan Bridge, Islands Stay Hotel Mactan provides an airport shuttle, a terrace, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Limo/town car service, an outdoor tennis court, and self parking (surcharge)
  • Luggage storage, a 24-hour front desk, and a porter/bellhop
  • An elevator
Room features
All guestrooms are individually furnished, and boast comforts such as furnished balconies and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English, Filipino, Italian, Spanish

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Late check-in fee: PHP 500 for check-in between 9 PM and 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1000 per person (one way)
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-in fee: PHP 500 for check-in between 9 PM and 4 AM
  • Late check-out fee: PHP 500 (subject to availability)
  • Housekeeping fee: PHP 700.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mactan Seaside Apartments Apartment Lapu-Lapu
Mactan Seaside Apartments Apartment
Mactan Seaside Apartments Lapu-Lapu
Mactan Island Luxury Vacation Apartment by Stay City Rentals
Mactan Seasi s
Mactan Seaside Apartments
Islands Stay Mactan Lapu Lapu
Islands Stay Hotel Mactan Hotel
Islands Stay Hotel Mactan Lapu-Lapu
Islands Stay Hotel Mactan Hotel Lapu-Lapu

Frequently asked questions

Does Islands Stay Hotel Mactan have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Islands Stay Hotel Mactan pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Islands Stay Hotel Mactan?

Self parking is available for a fee.

What time is check-in at Islands Stay Hotel Mactan?

Check-in start time: 3 PM; Check-in end time: 8 PM. Early check-in is available for a fee of PHP 500 (subject to availability). Late check-in is available from 9 PM– 4 AM for a fee of PHP 500.

What time is check-out at Islands Stay Hotel Mactan?

Check-out is at noon. Late check-out is available for PHP 500 (subject to availability).

Does Islands Stay Hotel Mactan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1000 per person applies.

Where is Islands Stay Hotel Mactan located?

This family-friendly Lapu-Lapu hotel is located by the sea, within a 10-minute walk of Mactan Marina Mall and Cebu Yacht Club. Marcelo Fernan Bridge and Gaisano Grand Mall Mactan are also within 6 mi (10 km).

Islands Stay Hotel Mactan Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 125 reviews" "
Rating 8 - Good. 43 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 8 out of 125 reviews" "
Rating 2 - Terrible. 15 out of 125 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Mike, Wisconsin

Liked: Cleanliness, amenities
Very nice view and surroundings. Room was great. Only downside was hard to get transportation but not bad.
Stayed 28 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor poor property.. stove is sooo old the number had fade
Stayed 5 nights in Feb 2020

4/10 Poor

Veronica

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security Location and safety Staff and cleanliness
Stayed 9 nights in Jan 2020

10/10 Excellent

John, Little Rock

Liked: Cleanliness, amenities
There was a washer but no dryer . I hate it when there is a requirement for written reviews and I can’t stand it when there is a minimum number of words.
Stayed 10 nights in Dec 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Nice apartment, said it had a dryer but it didnt and you could not hang clothes on balcony to dry. Do yourself a favor and get a rental car, not many jeepney's or cabs. Kitchen is alittle lacking in equipment.
Stayed 7 nights in Sep 2019

8/10 Good

Vincent P

Stayed 8 nights in Sep 2019

10/10 Excellent

David, Brooklyn, NY, USA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds/Landscaping and facilities laid out very well.
Stayed 20 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2019

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointed and won’t be back
I am very disappointed, i waste my time and money, i went in the property and waited for so almost 30 minutes for the person who got the key and still the person won’t show up so I left the property and rent other place to stay that night.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quite location. far from the city. nice pool. security and other staff are all very helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

2/10 Terrible

Richard

Liked: Property conditions & facilities, room comfort
Nothing around here to far from store or restaurant no beach
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is awesome. The staff is great. You have to arrange a ride ahead of time so you don't have to worry about getting late for appointments
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was a little old compared to how the outside looks, it was pretty hard to get transportation out of the peninsula as well.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lawrence, San Diego, Ca USA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to get a taxi being so far from the center of town.
Stayed 20 nights in May 2019

8/10 Good

Barry, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the security people at the desk were more accommodating...
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and the ocean views were amazing! We enjoyed watching the sun set. There is a very nice restaurant nearby associated with the property. The downside is that its a bit far from Cebu, about a 30 to 45 minute travel time depending on traffic. Just make sure to get a business card from a good taxi driver who is willing to take you places. We were on the 16th floor. The pool seemed to be heated. It was amazing! Suggested new shower heads. The WIFI was good.
Stayed 7 nights in Apr 2019

2/10 Terrible

Cleofe

Disliked: Staff & service, room comfort
I was asked to pay for my visitors even if they did not stay there for the night. Not a comfortable place to stay . I wouldn’t recommend it..
Stayed 4 nights in Apr 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable place to stay only downfall transportation from the apartments when coming back at night
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly nice pools great security friendly staff
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Nice property very clean nice pools.. sink was plugged and one toilet inoperable overall very nice
Stayed 5 nights in Apr 2019

10/10 Excellent

LarryVanDusen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and quiet. The pools and fitness center were great. What I didn’t like was that the property advertised a clothes dryer which it did not have and that it was far from town.
Stayed 13 nights in Mar 2019

6/10 Okay

Sundus

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros - Communication from the property management was great and check in was very easy. Cons - The property is all the way at the end of Punta Engano, so very difficult to get a taxi. There are no real restaurants or shops that you can walk to. 16B was facing the strait between Mactan and Cebu City, so the bad side of the island. Very thin blanket for the bed and no top sheet. Pillows were ok. Woke up to ants everywhere in the apartment on the first morning, so moved.
Stayed 2 nights in Feb 2019