Express Inn - Mactan Hotel

3.0 star property
Hotel in Lapu-Lapu with a 24-hour front desk and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Express Inn - Mactan Hotel

Exterior
Bar (on property)
Family Room | Living area | 24-inch LCD TV with digital channels, TV
Terrace/patio
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Twin Room

Highlights

Air conditioning
HDTV
Memory foam bed
Rainfall showerhead
Private bathroom
Digital channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Air conditioning
HDTV
Memory foam bed
Rainfall showerhead
Private bathroom
Digital channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

Highlights

Air conditioning
HDTV
Memory foam bed
Rainfall showerhead
Private bathroom
Digital channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Candelario K. Guba Road, Pajo, Lapu-Lapu, Cebu, 6015

What's nearby

  • Gaisano Island Mall Mactan - 15 min walk - 1.3 km
  • Lapu-Lapu City Hall - 17 min walk - 1.5 km
  • Mactan Town Center - 2 min drive - 2.3 km
  • SM City Cebu - 8 min drive - 7.0 km
  • Ayala Center - 12 min drive - 9.9 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 13 min drive

Restaurants

  • ‪Sachi Authentic Japanese Ramen Okonomiyaki - ‬8 min walk
  • ‪Family Farm Kilo-Kilo Grill House - ‬5 min walk
  • ‪Tuna Republik - ‬9 min walk
  • ‪The Original AA BBQ - ‬12 min walk
  • ‪Lobby Lounge - ‬11 min walk

About this property

Express Inn - Mactan Hotel

Hotel near SM City Cebu
Express Inn - Mactan Hotel provides a restaurant and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • An elevator, a 24-hour front desk, and luggage storage
  • Free newspapers
Room features
All 54 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 24-inch HDTVs with digital channels
  • Daily housekeeping and phones

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 24-hour room service

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch LCD TV
  • Digital channels

More

  • Free local calls
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 20 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Express Inn Lapu Lapu
Express Lapu Lapu
Express Inn Mactan Hotel Lapu Lapu
Express Inn Mactan Hotel
Express Mactan Lapu Lapu
Express Mactan
Express Inn - Mactan Hotel Cebu Island/Mactan Island
Express Inn Mactan Hotel Lapu-Lapu
Express Mactan Lapu-Lapu
Express Inn Mactan Hotel pupu
Express Mactan Hotel Lapu Lapu
Express Inn - Mactan Hotel Hotel
Express Inn - Mactan Hotel Lapu-Lapu
Express Inn - Mactan Hotel Hotel Lapu-Lapu

Frequently asked questions

Is Express Inn - Mactan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Express Inn - Mactan Hotel?

This property doesn't offer parking.

What time is check-in at Express Inn - Mactan Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Express Inn - Mactan Hotel?

Check-out is at noon.

Where is Express Inn - Mactan Hotel located?

Situated near the airport, this hotel is within 1 mi (2 km) of Gaisano Island Mall Mactan, Our Lady of the Rule Church, and Lapu-Lapu City Hall. The Outlets at Pueblo Verde and City Times Square are also within 1 mi (2 km).

Express Inn - Mactan Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 23 out of 278 reviews" "
Rating 8 - Good. 76 out of 278 reviews" "
Rating 6 - Okay. 111 out of 278 reviews" "
Rating 4 - Poor. 43 out of 278 reviews" "
Rating 2 - Terrible. 25 out of 278 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

RUSSELL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLACE IS CLOSED
Stayed 4 nights in Sep 2022

2/10 Terrible

Earl Jay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place doesn't look like the photos posted online. Its all unreal. The beddings, the floor its all dusty. no tissues, no slippers like mentioned on postings. You guys, if you are a looking for a hotel near the airport, do yourself a favor and do not make any business with this hotel. The whole stay was terrible and inconvenient.
Stayed 1 night in Aug 2022

6/10 Okay

Philline

Liked: Cleanliness, staff & service
very basic.
The hotel is so basic, the room that I stayed no window and very small as if you're in prison but the staff was excellent.
Stayed 5 nights in Nov 2021

8/10 Good

Myraluna

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2021

4/10 Poor

Felicidad

Disliked: Staff & service, property conditions & facilities, room comfort
There is no convenience at all. Every time we need something or grocery there is no convenience close and we have to get tricycle for the transportation and a little expense because it is a private trip....location is not good to me
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
No WiFi Nasty area Far from everything Room very old
Stayed 1 night in Oct 2019

6/10 Okay

Anne-Vegas, Las Vegas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Pros: Great Customer Service and Very near in the Airport .. Cons: Very small Room , small bed and the location is kinda not expected ...
Stayed 1 night in Sep 2019

4/10 Poor

Vin

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly stained bed sheets
The bed sheets had very gross stains all over them... tried to upload a picture but it won’t allow it. Pretty much sums up this hotel.
Stayed 1 night in Aug 2019

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, room comfort
Items were stolen out of my room. When I complained, I was told housekeeping had mistaken the items for trash. I purchased a room with breakfast and then was told that I had not purchased breakfast. DO NOT STAY HERE!
Stayed 8 nights in Jun 2019

2/10 Terrible

Chris

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like Everything.we even checked out earlier.
Stayed 1 night in Jun 2019

2/10 Terrible

Shai

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for the check in time. Which is 2 pm. My parents asked if we can check in now since our flight is very early in the morning but they said they are fully booked and have to wait til 2pm for others to check out. We saw some people checking out by around 7 am. So we just head to Gaisano Mall to have our breakfast. At 10 am my mother called again and asked if we can come over again and asked if we can check in since we are very very tired from our 5 hour trip. The person in the front desk said try to come back at 12. When we came back at 12 pm we were able to check in. When we came to the room It doesn't look like what we saw in the picture. It's small and smelly. The bathroom is smelly, and the water preassure is too weak for you to take a bath. I also noticed that a towel was improvised as a blanket lol. It doesn't look like what I saw in their picture. When we went to sleep, the bed was very itchy. I guess it's from the bed cover. It looks like it was not changed at all. At night we ordered lechon kawali but it just taste like fried pork, it does not taste like lechon at all. The location is not easy to find too. Its very far from restos. Think twice if you want to try booking here.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is better than I thought.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
clean room, no rugs in the shower, small blanket
No internet in the room and staffs are not friendly , but close to the market and mall. If you think of using this hotel make sure you have the address, not all taxi drivers know this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Cherill

Disliked: Staff & service, property conditions & facilities
Water heater NOT working
We stayed at this hotel where no hot water, I called the staff to check our washroom instead the room boy gave us a water heater and a pale to use instead because water heater is not working. Ridiculous !!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good. No hot water and nothing within walking distance. Very little food available at the restaurant.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The price was right, the property was nice and the staff were friendly.
Stayed 1 night in Nov 2018

6/10 Okay

Alan

I was immediately disappointed, having spent a few years returning to this hotel due to its proximity to the golf course, to find that the restaurant was closed during the day when previously it had been open all day. It was a nice place to sit, meet others and have a snack and a drink. I think this cost cutting exercise will come back and bite them in the face! Also they had to deal with two very large cockroaches in my room and the shower was a very light trickle. Even the staff wer3nt as friendly as they have been in the past, although generally pretty good. I shall consider other options when I next return.
Stayed 3 nights in Nov 2018

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018