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The Ritz-Carlton, Lake Tahoe

5.0 star property
Luxurious slopeside resort with a full-service spa

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Ritz-Carlton, Lake Tahoe

Property amenity
Exterior
Mountain View Corner King, Larger Guest room, 1 King | Premium bedding, pillowtop beds, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; Californian cuisine
Banquet hall
Reviews
9.0

Wonderful

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available

Explore the area

Map
13031 Ritz Carlton Highland Court, Truckee, CA, 96161
  • Popular LocationNorthstar California Resort1 min walk
  • Popular LocationBig Springs Express Gondola10 min drive
  • Popular LocationDonner Lake19 min drive
  • AirportReno, NV (RNO-Reno-Tahoe Intl.)49 min drive

Room options

Room, 1 King Bed, Fireplace, No View

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Fireplace, No View

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

Mountain View Corner King, Larger Guest room, 1 King

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

4-Bedroom Penthouse, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 317 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 3 Queen Beds

Alpine King Room, Guest room, 1 King, Fireplace

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Mountain View King Room, Guest room, 1 King, Mountain view

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Alpine Queen Room, Guest room, 2 Queen, Fireplace

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

Club Queen Room, Club lounge access, Club Guest room, 2 Queen

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

Club King Room, Club lounge access, Club Guest room, 1 King

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Mountain View Queen Room, Guest room, 2 Queen, Mountain view

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 44 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Club Room, 1 King Bed, Valley View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Fireplace (Mobility Accessible, Tub)

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

1-Bedroom Suite, Suite, 1 King, Sofa bed, Fireplace

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Fireplace (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Mountain View (Hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

The Ritz-Carlton Suite, 1 Bedroom Signature Suite, 1 King

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 157 sq m
  • Sleeps 4
  • 1 King Bed

2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 151 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

3-Bedroom Residence, 3 Bedroom Residence, Valley view

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 173 sq m
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 179 sq m
  • Sleeps 8
  • 1 King Bed and 3 Double Beds

Club 1-Bedroom Suite, Club lounge access, 1 Bedroom Suite, 1 King

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
  • 74 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

4-Bedroom Residence, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 220 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 3 Queen Beds

2-Bedroom Residence, 2 Bedroom Residence, Mountain view

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 150 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Pure (R) Wellness Queen, Pure (R) Wellness Guest room, 2 Queen

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 44 sq m
  • Sleeps 5
  • 2 Queen Beds

4-Bedroom Residence, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 317 sq m
  • Mountain view
  • Sleeps 9
  • 3 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Pure (R) Wellness King, Pure (R) Wellness Guest room, 1 King

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Truckee

Located in Truckee, The Ritz-Carlton, Lake Tahoe is in a rural area and in the mountains. Northstar California Resort and Tahoe Donner Downhill Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Donner Memorial State Park and Donner Lake. Cal Neva Casino and The Links at Everline Golf Course are two other places to visit that come recommended. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as snowmobiling and sledding.

What's nearby

  • Northstar California Resort - 1 min walk
  • Big Springs Express Gondola - 10 min drive
  • Northstar-at-Tahoe Resort Golf Course - 10 min drive
  • Martis Camp Express Lift - 15 min drive
  • Donner Lake - 19 min drive

Getting around

  • Truckee Station - 15 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 12 min drive

Restaurants

  • ‪Gar Woods - ‬20 min drive
  • ‪Fifty Fifty Brewing Co. - ‬13 min drive
  • ‪Jax at the Tracks - ‬14 min drive
  • ‪Blue Coyote Bar and Grill - ‬14 min drive
  • ‪Waterman's Landing - ‬20 min drive

About this property

The Ritz-Carlton, Lake Tahoe

Luxury family-friendly resort near Northstar California Resort
At The Ritz-Carlton, Lake Tahoe, you can look forward to a terrace, shopping on site, and a firepit. Hit the slopes at this resort offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Indulge in a manicure/pedicure, a body scrub, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Californian cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include mountain biking, snowshoeing, and ecotours. Stay connected with free wired internet, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this resort include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, local cuisine breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, a children's club (surcharge), and secured bicycle storage
  • Luggage storage, a dock, and a TV in the lobby
Room features
All 180 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 37-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/closets, and recycling

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–11:30 AM: USD 20-75 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Manzanita
  • The Living Room
  • The Backyard Bar & BBQ
  • Cafe Blue
  • Highlands Bar

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bike cleaning
  • Bike shuttle
  • Bike storage
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Full-service spa
  • Mountain biking
  • Sauna
  • Shopping
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (489133 square feet)
  • Meeting rooms - 12

Outdoors

  • Dock
  • Firepit
  • Garden
  • Nature reserve
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 17 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 20 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 60.00 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 75 per person
  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Valet parking fee: USD 60 per night
  • Pet deposit: USD 20 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Tahoe Ritz-Carlton
Ritz-Carlton Lake
Ritz-Carlton Lake Tahoe
Ritz-Carlton Lake Tahoe Hotel Truckee
Ritz-Carlton Lake Tahoe Truckee
Ritz-Carlton Tahoe
Tahoe Ritz-Carlton
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Lake Tahoe Hotel Truckee
The Ritz Carlton Lake Tahoe
The Ritz Carlton, Lake Tahoe
The Ritz-Carlton, Lake Tahoe Resort
The Ritz-Carlton, Lake Tahoe Truckee
The Ritz-Carlton, Lake Tahoe Resort Truckee

Frequently asked questions

Does The Ritz-Carlton, Lake Tahoe have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Ritz-Carlton, Lake Tahoe?

As of 27 Jun, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Lake Tahoe on 30 Jun, 2024 start from $836.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Lake Tahoe pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 20 per day and a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Lake Tahoe?

Valet parking is available for USD 60 per night.

What time is check-in at The Ritz-Carlton, Lake Tahoe?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Lake Tahoe?

Check-out is at 11:00 AM.

Where is The Ritz-Carlton, Lake Tahoe located?

Located in the mountains, this ski-in/ski-out resort in Truckee is within 12 mi (20 km) of Northstar California Resort and Cal Neva Casino and close to winter sports such as sledding and snowmobiling. Donner Memorial State Park and Donner Lake are also within 16 mi (25 km).

The Ritz-Carlton, Lake Tahoe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 527 reviews" "
Rating 8 - Good. 89 out of 527 reviews" "
Rating 6 - Okay. 53 out of 527 reviews" "
Rating 4 - Poor. 23 out of 527 reviews" "
Rating 2 - Terrible. 11 out of 527 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William Bert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳
Stayed 4 nights in Jun 2024

10/10 Excellent

Hripsime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.
Stayed 2 nights in May 2024

10/10 Excellent

Jaskaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked our stay, and it was the best service ever.
Stayed 2 nights in May 2024

10/10 Excellent

hamed

Stayed 2 nights in May 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service
The property is beautifully designed and appointed. Unfortunately, during our stay, extensive remodeling was being done in multiple places, with multiple areas blocked off, making it difficult to get from place to place. It seems they could have done just one place at a time. And the room service charges were absolutely ridiculous, with the add-on charges for delivery, etc. more than doubling the base prices, which were already high.
Stayed 2 nights in May 2024

10/10 Excellent

Jing

Stayed 1 night in Apr 2024

10/10 Excellent

vitaly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our anniversary and the staff went beyond our expectations, from little gift surprises to everyone being super nice and always helpful. Our 3rd trip here and will definitely be coming back again soon.
Stayed 2 nights in Apr 2024

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..
Stayed 2 nights in Apr 2024

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the staff needs more experience and level of service of a Ritz Carlton, they do not attend correctly at any Food and Beverage center, the worst being the Lobby.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024