2/10 Terrible
Marion
Business traveler, Traveled with family
14 February 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I book reservations for 2-7/25 2/9/25 that Friday when I got there my room wasn’t ready exactly at 3pm and I came 2/hours away from home to attend to a funeral that weekend that started at 5 the wake so I ask what room I was getting she told me and I ask can she give me my keys so when I leave the wake with my family I’ll just come back afterwards. I go inside my room and the bed was nice and tidy but when I walk to the bathroom that’s what made me go left the tub look like it haven’t been clean in years and they bath towels was so black and nasty like they haven’t been wash witch I bring my own towels and wash clothes the room had a strong cigarette smell the outlets didn’t work in there everything was just nasty about the place. What I seen on line didn’t look like what I seen in person. It was very disgusting and nasty and I recommend no1to stay there. The over night Audit was very nice and professional about the whole situation and gave me my refund back on my card. She have great customer service skills I wish I could remember her name but she was very nice to me I give her a 10
Marion
Stayed 2 nights in Feb 2025