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"Bed light was broken."

"Best part about hotel is the staff, staff is really nice and helpful. Hotel is well maintained and really close to thamel market."

"The best hotel in Khatmandu. Rooms are spacious and comfortable, full amenities, including pool and gym. Lovely gardens and stupa. Plenty of food options and staff would work to accommodate special requests. I recommend it!"

"The hotel is located in a great spot, nestled on the mountainside and within the heart of the forest. It’s relatively new and has all the necessary facilities. A noteworthy aspect is the very polite and kind staff who take great care of the hotel guests and strive to provide the best service. The food is good, though a bit spicy, but overall the flavors are nice. Overall, I’m happy and satisfied with staying here for a week."

"We stayed here for almost two weeks. I have an allergy to Gluten and the chefs went out of their way to make me special food for the entire trip. The staff went above and beyond to make us feel like this was our second home. We will be going back and staying at Hotel Shambala! Thank you so much to everyone. We have travelled all over the world, and have never felt so welcome and taken care of. The staff was fabulous. Our room was always cleaned, and when we needed anything, it was there. Thank you for the amazing experience!"