2/10 Terrible
Chelsha
Traveled with partner
19 December 2024
Disliked: Staff & service, amenities
My boyfriend and I travel the country on motorcycles, just for fun because we have the time and the money so why not. We stay at cheap hotels all the time and I normally give 5 star ratings because literally all I want is a place to sleep and coffee the next morning. This hotel sucks and I know a review won't matter to the owners and no one in their office will care but I rarely ever complain so today is the day I do.
My boyfriend is a disabled veteran with a disabled tag on his bike, last night we were told we couldn't park in the handicap parking spot because the office likes to keep those spots open.
I smiled and said thanks anyways and we moved our bike then went to our room. We went straight to sleep because we had rode over 500 miles that day and we were tired.
I wake up earlier than he does because I'm a morning person and he's definitely not ... normally, I go sit in the lobby and play on my phone quietly for an hour or two and drink coffee until he wakes up. but today I was told I couldn't do that because they don't like people sitting in there. They have 2 tables and a couple of chairs next to a coffee corner. It's meant to be enjoyed as a coffee spot.
The owners and or employees are petty and awful. This is the first hotel I've ever stayed at that I wasn't happy with. Customer service is the biggest part of y'alls business and you failed at it.
Chelsha
Stayed 1 night in Dec 2024