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Hotel El Tucano Resort & Thermal Spa

3.5 star property
Resort in La Palmeria with a full-service spa and free breakfast

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Outdoor pool
Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Indoor spa tub
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Pool
  • Breakfast included
  • Spa
The price is AED 321
AED 363 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Bedroom, Ensuite, Mountain View

Superior Room, 1 Bedroom, Ensuite, Mountain View | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

Highlights

TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Junior Suite

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable/satellite channels
In-room safe
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable/satellite channels
In-room safe
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Hot Tub
Breakfast included
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9.0 out of 10, Wonderful, (276)
The price is AED 539
AED 609 total
includes taxes & fees
3 Jan - 4 January 2025
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About the neighborhood

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 18 min walk - 1.5 km
  • Aquas Zarcas Square - 6 min drive - 6.4 km
  • Quesada City Park - 10 min drive - 9.0 km
  • Camara de Ganaderos de San Carlos - 28 min drive - 27.8 km
  • Poás Volcano National Park - 76 min drive - 45.7 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 145 min drive

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

Resort in the mountains
At Hotel El Tucano Resort & Thermal Spa, you can look forward to free full breakfast, a poolside bar, and a terrace. Indulge in a body scrub, a massage, and a body treatment at The Spa, the onsite spa. The on-site restaurant, La Foresta, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with mini golf and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a lazy river
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and luggage storage
  • Laundry services, a 24-hour front desk, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 87 rooms offer amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Foresta

Things to do

  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa have a pool?

Yes, this property has an outdoor pool.

Is Hotel El Tucano Resort & Thermal Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Tucano Resort & Thermal Spa?

Self parking is free at this property.

What time is check-in at Hotel El Tucano Resort & Thermal Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel El Tucano Resort & Thermal Spa?

Check-out is at noon.

Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel El Tucano Resort & Thermal Spa located?

Situated in the mountains, this spa resort is 0.9 mi (1.5 km) from Juan Castro Blanco National Park and within 6 mi (10 km) of Aquas Zarcas Square and Quesada City Park. Laguna Río Cuarto and Camara de Ganaderos de San Carlos are also within 20 mi (32 km).

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 328 reviews" "
Rating 8 - Good. 106 out of 328 reviews" "
Rating 6 - Okay. 61 out of 328 reviews" "
Rating 4 - Poor. 38 out of 328 reviews" "
Rating 2 - Terrible. 23 out of 328 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river and pools was the best part.
Stayed 2 nights in Oct 2024

4/10 Poor

Cedma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
Stayed 1 night in Jul 2024

8/10 Good

Eduardo, Huntingdon Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They are at is beautiful, but some areas need attention. It needs some TLC
Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with group
Liked: Staff & service
The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
Stayed 2 nights in Jul 2024

8/10 Good

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included!
Stayed 1 night in Jun 2024

6/10 Okay

Lilliana

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Lizandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

8/10 Good

MAXWELL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
Stayed 2 nights in May 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

gustavo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nature arrond the place.
Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es un hotel viejo, le falta muchisimo mantenimiento y limpieza. El hotel funciona como Day Pass y pasan las zonas comunes muy llenas. A pesar de que pagues hospedaje, encontrar una silla o mesa cerca de la piscina es imposible. Sin embargo, se descansa y el desayuno estuvo muy bueno.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Miguel

Business traveler
Disliked: Staff & service
If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Stayed 1 night in Mar 2024

8/10 Good

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and always eager to help
Stayed 4 nights in Mar 2024

10/10 Excellent

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large spacious rooms...Excellent customer service
Stayed 4 nights in Feb 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for elders
Stayed 2 nights in Mar 2024

6/10 Okay

Brian, Rockwall

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Timothy, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local food was excellent
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
Stayed 3 nights in Feb 2024

10/10 Excellent

jeff

Traveled with family
Liked: Staff & service
Great pools and sauna
Stayed 1 night in Feb 2024