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"Excellent, very accommodating and friendly staff."

"We had a wonderful time at the Swissotel! It was a perfect place to relax after a trip to the Galapagos. We had the added bonus of sharing the hotel with the Barcelona Soccer (Football) team. We are thankful for the Concierge service and the hotel driver that helped us get last minute tickets to the Football game. Amazing breakfast buffet as well!!"

"Part of a Group Trip. Everyone (Party of 23) was hsppy with the hotel. Good service, good restaurant, good location, comfortable rooms. "

"This time was second time, my name wasn’t in the system."

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"Very comfortable y staff very attentive y especially important is security. Recommend this hotel if visiting Quito"

"The staff were attentive, polite and accommodating. When I had a problem with my credit card in Canada, they ensured I could call them without incurring any long distance charges when the collect call was not working. The restaurants were great to eat at and we really enjoyed a massage at the spa after many days of hiking. One suggestion is that you become a Marriott member to get free internet as rooms booked through Expedia often don't include complementary access. Again another example of the great service, when I realised the Internet was not free, they arranged to get me signed up as a member and then reversed out the changes. Many hotels I have stayed at need to spend some time here to understand what great customer service looks like. Needless to say, the rooms were very clean, very comfortable and the overall environment was great. They represented real value for money and I will be sure to stay here when we return again."

"loved the plants in the courtyard and the location was incredible."

"Beautiful property. Loved the park across the street; a little far to walk to restaurants"