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Tristar

3.5 star property
Family-friendly hotel with 20 restaurants and a water park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tristar

Check-in/check-out kiosk
Exterior
Front of property
Check-in/check-out kiosk
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rollaway/extra beds
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rollaway/extra beds
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Kitchen

Standard Apartment, Kitchen | Premium bedding, minibar, in-room safe, individually furnished

Standard Apartment, Kitchen

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Rollaway/extra beds
  • Sleeps 2
  • 1 Double Bed

Comfort Suite, Jetted Tub

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rollaway/extra beds
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rollaway/extra beds
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Rollaway/extra beds
Premium bedding
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Map
Place Maugrétout 5, La Louviere, 7100

What's nearby

  • Le Point d'Eau Aquatic Center - 7 min walk - 0.7 km
  • Louvexpo - 10 min walk - 0.9 km
  • Canal du Centre - 8 min drive - 6.7 km
  • Chateau de Seneffe - 9 min drive - 9.3 km
  • Supreme Headquarters Allied Powers Europe - 16 min drive - 24.8 km

Getting around

  • La Louvière-Center Station - 9 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 19 min drive

Restaurants

  • ‪Dolce Vita - ‬1 min drive
  • ‪Delice-inn - ‬4 min walk
  • ‪Chez Giorgio - ‬6 min walk
  • ‪Il Passatore - ‬3 min walk
  • ‪L'Arc En Ciel - ‬3 min walk

About this property

Tristar

Family-friendly hotel near Le Point d'Eau Aquatic Center
Located close to Louvexpo, Tristar provides a water park, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A water park (surcharge), 1 meeting room, and multilingual staff
  • Free newspapers, a computer station, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-cm TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 12 km

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 10.00 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Restaurant Tristar

Things to do

  • Spa tub
  • Water park access (surcharge)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station
  • Conference space (538 square feet)
  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-cm TV
  • Cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Airport shuttle fee: EUR 50
  • Nearby parking fee: EUR 6.00
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 3 April to 20 October

Property is also known as

Tristar Hotel La Louviere
Tristar La Louviere
Tristar Hotel
Tristar La Louviere
Tristar Hotel La Louviere

Frequently asked questions

Is Tristar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tristar?

Self parking is available for EUR 15. Extended parking is available for a fee.

What time is check-in at Tristar?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Tristar?

Check-out is at noon.

Does Tristar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 applies.

Where is Tristar located?

This family-friendly La Louvière hotel is located in the historical district, within a 10-minute walk of Le Point d'Eau Aquatic Center and Louvexpo. Canal du Centre and Chateau de Seneffe are also within 6 mi (10 km). La Louvière-Center Station is 9 minutes by foot and La Louvière-South Station is 22 minutes.

Tristar Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 53 reviews" "
Rating 8 - Good. 23 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Convenient for travellers to Luxembourg
We booked two rooms, one was overlooking the square and refurbished, the other was looking over the back of the building but not refurbished. Overall, excellent value for money however, the front looking rooms are much better.

10/10 Excellent

Sundeep, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in sleepy town
Hotel was easy to find, hotel staff very helpful with parking. Our stay was excellent:- the room was clean, the bed was very comfortable, the service from the staff excellent. And there are some good places to eat nearby and a Carrefour a couple of mins walk away.

8/10 Good

Ian, Worle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Short stay for a business trip but would happly come back if in the area

8/10 Good

Michael, Amsterdam

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Friendly staff, great beers in the bar, free wifi, hair dryer, renovated bathroom looked good (although a shower curtain is outdated), clean room, great price, value for money.

6/10 Okay

SirTK, Markyate

Liked: Staff & service, room comfort
Nearly good
Too many niggles to rank it any better. Sliding glass bathroom door looks good but isn't really practical. Shower looks good but spills water out over the floor, despite rather nasty curtain. Our room was on a half landing down the back stairs, though it was nice once we got inside. Public rooms not bad but paintwork needs touching up here and there. Great location though - if there is such a thing in La Louviere!

6/10 Okay

JTK, London

Liked: Staff & service
You get what you pay for.
This is an inexpensive hotel that is clean and well positioned in the town. Parking opposite in public underground car park. Nice restaurant next door and a couple of bars in walking distance. Good breakfast. Our shower did not work but the bath was ok. It is not the Ritz but for the price it is fine.

8/10 Good

jose luis santacreu, Valencia Spain.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpfull and charming staff. Very clean and confortable room. The restaurant was part of the hotel and the food was very good. everything was fine.I will definately comeback.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Phil, Swindon UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Budget price, budget hotel
Friendly and helpful staff. The Gym/Spa is down the road and around the corner ie a separate club that guests may use. The Restaurant is a separate business that again you leave the hotel to visit. There are no menus on the window, so you have to go in to find out what is on offer at what price. The decor of the hotel is dull, and the quality of the workmanship not great. We had a big old style TV in our room with a reasonable choice of channels.The Shower into the bath was excellent. The breakfast was good, although on day 2 rather than being offered a percolated coffee as on day 1, I was pointed in the direction of a coffee jug that had been on the side for a while and was not very hot, it did not taste good either. Make sure to collect a car park ticket from the hotel before going down to the underground car park under the square. Ask to see pictures of how to use it, they are not on display. The car parking arrangements are ok. Request windows away from the front of the hotel. The church is opposite and the clock chimes every hour and every half hour 24 hours a day! It can also be very noisy l from traffic - we were unlucky that the local supporters of Juventus decided to celebrate the team's success with much hooting ad shouting until 12:30 am. For a budget hotel, it rates well against a 2*, at a stretch with the amenties it could be considered a 3* (Tristar). It may be that there are more expensive rooms available that would increase the rating.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour d'une nuit. Hôtel très bien situé, personnel très accueillant et professionnel. Chambre spacieuse, bien équipée et très propre, plus belle que sur les photos
Stayed 1 night in Nov 2017

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

jean marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TB
Lit super !...
Stayed 1 night in Oct 2017

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable mais
bonne chambre d'hôtel, lumineux, assez propre,seul bémol l'horloge qui se situe juste à côter de l'établissement nous réveil mais à part cela, je recommande cet hôtel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel particulièrement dévoué et prêt à aider les étrangers .... avec le sourire !

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Schade,dass die Sauberkeit zu wünschen übriglässt!
Auf dem Badezimmerboden klebte man fest. Die Klimaanlagennässe hatte im Deckenbereich ekelhafte Flecke hinterlassen. Das Duschgel war bereits benutzt. An der Steckdose fehlte die Fassung

6/10 Okay

Gianmaria

Disliked: Property conditions & facilities, room comfort
suite troppo care
hotel discreto con ottimo ristorante e personale cortese. attenzione le camere normali sono meglio delle suite

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt leider direkt am Marktplatz (immer Mo + Do). Wird früh aufgebaut.

10/10 Excellent

Beatriz, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorprenden gratamente las habitaciones.
Vimos la puntuación tan alta en booking y reservamos. Al llegar al hotel nos resultó extraña la ubicación porque está a 20 minutos de Charleroi en un pueblo apartado. La fachada es estrecha y anticuada, la recepción muy pequeña pero las habitaciones son prteciosas y muy espacosas. La nuestra en concreto nos sorprendió por las comodidades, una nevera, televisión con internet, cafetera con tes, ducha espaciosa, una cama enorme y comodísima,...

10/10 Excellent

claude, evergnicourt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel modernetrés sympa
hotel parfait proche du parc pairi daiza

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable

6/10 Okay

marc, Le Havre

Liked: Staff & service, room comfort
Belgique
Agréable séjour juste un petit bémol hôtel bruyant en extérieur par des jeunes qui font la fête sur la place et autour,nous avons était réveillé un petit moment a 4 H mais bon sait la Belgique !!

10/10 Excellent

YAOVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort