8/10 Good
Vadhusara
Traveled with family
14 February 2025
Liked: Cleanliness, staff & service
The property is immaculate and clean! Each accommodation is well designed to give you privacy and a feel of luxury. The thing that really stands out is the service. - staff is so polite and welcoming, just makes your day start right. The welcome drink, the scrumptious breakfast, the special attention at dinners - get you in the right mood for rte vacation.
Our only sour experience was that our unit’s water pipe had burst and we did not get water in the unit. That was a bummer as we wanted to freshen up after a long day of journey. They said that it would be fixed in an hour, which it wasn’t and after we raised the concern, we were given another room. And they picked up our dinner tab. Again - the staff was very courteous about it, we appreciated the gesture a lot. But nevertheless did not like the fact that we had to pack/unpack twice; and that they did not keep us informed/get the issue corrected by when they said they would.
Regardless I would definitely give another chance and stay at the property as it was so well planned. The golf carts, thermal pools, luxurious ambiance, food options were excellent. Above it all was the hospitality and friendliness of the staff!
Vadhusara
Stayed 1 night in Feb 2025