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Hotel Jardines Arenal

3.0 star property
Comfortable hotel with free breakfast and coffee shop/cafe

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July 2024
August 2024

Photo gallery for Hotel Jardines Arenal

Outdoor pool
Garden view
Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi
Free full breakfast
Interior
Reviews
7.2

Good

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
Route 142, 1km from La Fortuna, de San Carlos, La Fortuna, Alajuela, 21007
  • Popular LocationArenal Adventure World6 min drive
  • Popular LocationLa Fortuna Waterfall13 min drive
  • Popular LocationArenal Volcano25 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)120 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

No hot water in the bathroom no hot water at all Different tile inside the bathroom and pipe sticking out no presión...
Aug 20, 2018

Room options

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, rollaway beds, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

1 bedroom, in-room safe, rollaway beds, free WiFi

Superior Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

La Fortuna

Located in La Fortuna, Hotel Jardines Arenal is in a rural area and in the mountains. Baldi Hot Springs and Los Lagos Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Fortuna Waterfall and Arenal Volcano National Park. Puentes Colgantes del Arenal and Arenal Adventure World are also worth visiting.
Visit our La Fortuna travel guideOpens in a new window

What's nearby

  • Puentes Colgantes del Arenal - 3 min drive
  • Arenal Adventure World - 6 min drive
  • Baldi Hot Springs - 8 min drive
  • La Fortuna Waterfall - 13 min drive
  • Arenal Volcano - 25 min drive

Getting around

  • La Fortuna (FON-Arenal) - 5 min drive

Restaurants

  • ‪Chocolate Fusión - ‬4 min drive
  • ‪Restaurante Nanku - ‬3 min drive
  • ‪Soda La Hormiga - ‬4 min drive
  • ‪Restaurante Travesía - ‬4 min drive
  • ‪Restaurante y Pizzería La Parada - ‬3 min drive

About this property

Hotel Jardines Arenal

Hotel in the mountains
You can look forward to free full breakfast, a terrace, and a coffee shop/cafe at Hotel Jardines Arenal. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • Tour/ticket assistance, 1 meeting room, and a front-desk safe
Room features
All guestrooms at Hotel Jardines Arenal offer comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CRC 7950.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CRC 7950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Jardines Arenal
Hotel Jardines Arenal Fortuna
Jardines Arenal
Jardines Arenal Fortuna
Hotel Jardines Arenal La Fortuna
Jardines Arenal La Fortuna
Hotel Jardines Arenal Costa Rica/Arenal Volcano National Park
Hotel Jardines Arenal Hotel
Hotel Jardines Arenal La Fortuna
Hotel Jardines Arenal Hotel La Fortuna

Frequently asked questions

Does Hotel Jardines Arenal have a pool?

Yes, this property has an outdoor pool.

Is Hotel Jardines Arenal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jardines Arenal?

Self parking is free at this property.

What time is check-in at Hotel Jardines Arenal?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Hotel Jardines Arenal?

Check-out is at noon.

Does Hotel Jardines Arenal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Jardines Arenal located?

Situated in the mountains, this hotel is 1.9 mi (3.1 km) from Puentes Colgantes del Arenal and 3 mi (4.8 km) from El Salto Fortuna River. Arenal Adventure World and Costa Rica Chocolate Tour are also within 6 mi (10 km).

Hotel Jardines Arenal Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 21 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 8 out of 89 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water in the bathroom no hot water at all Different tile inside the bathroom and pipe sticking out no presión on the shower we rent more the just one room there and they all have problems liquids roof ettc
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to town and the National Park.
We enjoyed our stay at the hotel. The rooms were adequate but but exceptional. The hotel was close to town, and we took advantage of the various restaurants and shops. The best experience was the viist to the near-by butterfly center.
Stayed 3 nights in Mar 2018

6/10 Okay

Eva, Sleepy Hollow - Illinois

Liked: Staff & service
Average Motel
Small room with not comfortable bed. Only cold water in the bathroom. We liked the breakfast and hot coffee in the morning. Small swimming pool was okay and we like all the flowers outside.
Stayed 1 night in Mar 2018

6/10 Okay

Ryan, toronto

Liked: Staff & service
You get what you pay for
Hotel was a cheap price and that's what we got . Hot water was iintermitant a lot of Hwy noise in the rooms . Staff was friendly spoke decant English breakfast was ok
Stayed 1 night in Feb 2018

6/10 Okay

Harold, San Jose, CR

Liked: Staff & service
It's an ok hotel close to La Fortuna
Friendly staff, hotel location is okay though is in front of the main street so you get to hear the cars passing by, breakfast is ok.
Stayed 1 night in Nov 2017

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place, decent price
nice little place with good view of the volcano and very decent pricing.
Stayed 1 night in Sep 2017

2/10 Terrible

Tricia, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad cancellation policy
Beware: There's another "El Jardin Hotel" in the Monte Verde area (a beautiful place with very nice owners). My rental car agency, "Economy" punched the wrong hotel in our GPS so we didn't make it to La Fortuna and wound up at the same name hotel in the Monte Verde area. I gave the Arenal Jardin Hotel 24 hour notice of what happened and they were unsympathetic. Not even a partial refund. They rebooked the room.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This hotel is a little far from town. If you don't mind getting a taxi each time you go and leave town, it's fine. The bed was not very comfortable. The air conditioning made a clicking noise the entire time it was on. It was very pretty and breakfast was very nice. Other than location the other issues are fixable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good place and staff. The service was very good................................ ......

10/10 Excellent

tanny, winnipeg canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great staff
Location was great manager helped us decide on what activities to do. When we wanted to add an extra day there was no room she booked us into another place and had some one drive us there

6/10 Okay

Tracy, Esterillos Oeste

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to shopping
Room was clean, no-frills. No glasses or ice. Breakfast was tasty. From our room, there was highway noise. From the beach where we live, dry and hot, to the mountains where it rained every day and was much cooler, it was a nice break.

2/10 Terrible

Tracey, riverview, michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shady
We drove around looking for this hotel only to find out they had over booked and had no rooms after it was already paid for. still have not been refunded the money! worst part about it was it looked far from full!

4/10 Poor

Joe, H

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Motel on the main road but far away from anything
This is a really basic motel. You get a bed, bathroom, safe, TV and that's about it. The only plug socket we had was in the bathroom above the sink! We were in room 2, which is by the main road. The walls are really thin, so if your unlucky and get rooms 1, 2 or 3 you will be woken up to the sound of heavy goods vehicles at around 5.30am (even with earplugs). We asked If there were any other rooms available and the answer was 'no'. As in, that was the single word response we got. We had a look online though and rooms were available. When we asked about things to do in the area, all we could get was 'I don't know, but these tours we offer are really good...'. The other thing about this motel is that it's really far from anything, so you really need a car to stay here. The town will cost about $5 in taxi, and the national park is $25! Both one way!

8/10 Good

Erika

Liked: Staff & service
Hotel review
Hotel was nice. Albeit the mattress bedding was a bit hard. There was also a few bugs every now and then. Location, very noisy from all the traffic going down in the road. It made it a bit difficult to sleep sometimes. Hotel was close to downtown La Fortuna with taxi about 2500 colones. Nice scenery outside with good view of the volcano. Customer service was excellent. Tasty breakfast provided every morning. They would also help you on booking tours during your stay. Good place to stay overall if you don't mind those tiny details.

8/10 Good

Jason, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing stay
Great stay away from town. Not a luxury place, but great for our family. Service is wonderful and breakfast was delicious. Very relaxing.

10/10 Excellent

Doug, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxed hotel setting
Staff were very helpful after we had car accident in Arenal. Also in locating local activities. Rooms were large, can sleep 3 in each room. B'fast good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area. 5 min taxi from the downtown core. Good showers.

8/10 Good

Not Provided, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steve
Can't say enough about the manager, Eric. Great guy. Most obliging and helpful. Hotel is basic, but very charming and clean. Nice breakfast. Nice grounds and view. Out of bustle of town. View of Arenal might have been wonderful, but fogged ot for us.

8/10 Good

Euripedes J., OBrien, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very. Good

10/10 Excellent

Lakshminarayanan, Houston, TX

Liked: Staff & service
Nice little place with amazing service
For such a low price, the hotel is extremely well maintained. It is a 10 minute drive from La Fortuna on the highway and you can see Arenal volcano from the backyard if the sky is clear. The room itself is small and the bed is a little hard. But the room is really well maintained and clean. The best part is the service. The lady who maintains this place (sorry, forgot her name) was very sweet to both of us and even cooked a custom breakfast which was delicious. This place had the best Gallo Pinto we had in Costa Rica. Thanks for the great experience.

10/10 Excellent

Loretta, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, excellent breakfast, pleasant location with a great view of Arenal Volcano. We live in Costa Rica and will definitely stay there again.

4/10 Poor

kervin, california

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
The room was dirty, it smelled and when I woke up the next morning I had bed bugs bites all around my body ! Stay Away!!!!!

8/10 Good

Danielle, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon stay
we stayed at this hotel during on of our stops in Costa Rica for our honeymoon. They owner was very nice. We felt safe and the room was very private. We went during off season so even for breakfast it was just us. The food was good. The room was a bit too warm for us and didn't have a fan. The door did let in a couple ants but we were in Costa Rica so bugs should be normal. We had a rental car so we were able to drive to all the places we wanted. Close but still private. great price for our few nights we were there. Served its purpose!

6/10 Okay

Chopin, California

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, tasty breakfast, and a beautiful view of the volcano! The only drawback was that only cold water came out of the shower on the last two days... But, I will definitely stay again if I have a chance to return to La Fortuna.

2/10 Terrible

Pier-David, Repentigny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No no no !
I was so disapointed when we arrived at this hotel the host were not very friendly and hardly spoke english .. they told us that the wifi work only at the reception and not in the rooms ok not that bad .. when i enter the room i was freaking out it was not clean bugs all over my bed and the bathrooms smelled really bad.. no pool no tv no nothing .. breakfast was good . Its not so far from downtown la fortuna but on a very occupied route we were waked up by trucks every morning ... i dot not recommand.