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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Daily buffet breakfast (EUR 24 per person)
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms | Premium bedding, in-room safe, individually decorated, desk
Indoor pool, seasonal outdoor pool, open 8 AM to 8:00 PM, pool umbrellas
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Room service
  • Spa
The price is AED 615
AED 694 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room

Premium bedding, in-room safe, individually decorated, desk

Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside | Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Pillow menu
Renovated in 2016
  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner | Premium bedding, in-room safe, individually decorated, desk

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

Superior Double Room, 1 Bedroom, Balcony, Corner | View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms | Premium bedding, in-room safe, individually decorated, desk

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Deck/patio
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Family Suite, 2 Bedrooms, Connecting Rooms, Tower | Premium bedding, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Highlights

Soundproofed
Individually decorated
Heating
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Suite Junior sous comble | Premium bedding, in-room safe, individually decorated, desk

Suite Junior sous comble

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Day bed
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms | Premium bedding, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Similar properties

Front of property

Lodge Chasse Montagne

Spa
Parking included
Free WiFi
Restaurant
10.0 out of 10, Exceptional, (2)
Lodge Chasse Montagne

About the neighborhood

Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360

What's nearby

  • Cret Beni Ski Lift - 11 min walk
  • Panthiaz Gondola - 14 min walk
  • Châtel Visitor Center - 6 min drive
  • Super Chatel Ski Lift - 7 min drive
  • Pre-la-Joux Ski Lift - 13 min drive

Getting around

  • Troistorrents Station - 22 min drive
  • Geneva International Airport (GVA) - 70 min drive

Restaurants

  • ‪Restaurant la Ripaille - ‬8 min drive
  • ‪Avalanche Bar - ‬7 min drive
  • ‪Restaurant la cheminee - ‬7 min drive
  • ‪Wood Café - ‬7 min drive
  • ‪Cornettes de Bise - ‬1 min walk

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

Upscale family-friendly hotel near Super Chatel Ski Lift
Located close to Forme d'O Aquatic Center, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) provides a poolside bar, a free daily manager's reception, and a terrace. Hit the slopes at this hotel offering a free ski shuttle, cross-country skiing, and ski passes. Indulge in a body treatment, a facial, and a Swedish massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and French cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and a garden.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), 4 outdoor tennis courts, and an electric car charging station
  • Luggage storage, snow sports gear, and an elevator
  • 1 meeting room, newspapers in the lobby, and coffee/tea in the lobby
Room features
All guestrooms are individually decorated, and include comforts such as premium bedding and pillow menus, as well as perks like desk chairs and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Designer toiletries and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Gentianettes
  • La Barratte
  • Bar de l'hôtel

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cross-country skiing
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snowshoeing
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 15.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance

Frequently asked questions

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8 AM–8:00 PM.

Is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Limited spots are available.

What time is check-in at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Check-out is at 10:30 AM.

Where is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) located?

Located near the slopes, this La Chapelle-d'Abondance hotel is in the mountains, within 6 mi (10 km) of Super Chatel Ski Lift and Forme d'O Aquatic Center, and close to winter sports such as skiing lessons and sledding. Tour and Evian Casino are also within 25 mi (40 km).

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019

8/10 Good

Philippa, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet pretty town
Fabulous stay, great food, friendly staff and lovely spa room

10/10 Excellent

Jane, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis while walking the GR5
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel But Poor Booking Process
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.

8/10 Good

Paul, Cambs UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very Helpful Staff
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good. My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SERENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Yannick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe découverte
Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super WE
Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top
top

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent séjour . Je recommande
Stayed 1 night in Jun 2017

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.

6/10 Okay

Corinne

Liked: Cleanliness, staff & service
Bel Hotel au calme
Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.

10/10 Excellent

pascal, Besançon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
ski en famille, we détente

10/10 Excellent

Andrea, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar de ensueño
Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño. La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto. Una muy buena idea de separa el wc de la ducha. Super recomendable