Reception staff was extremely rude, unfriendly, inhospitable and unwelcoming. Actually the manager, who was supposed to be the most welcoming member amongst the whole team, was the worst. He shouted at me when I tried to put my luggage beside me at the lobby saying that it is not allowed and luggage must be placed only near the entrance!! This is the first time in my life that I see a hotel which does not permit guests to place their belongings near the place where they are sitting in a lobby. Regardless than their weird policy, he did not need to yell to express his opinion and ask the porter to move my things without considering me or my opinion about this. When I wanted to make a complain about this and asked for the manager, it ironically appeared that he was the reception manager, so I tried to place a complain and he was not even listening to me, he was typing on the keyboard while I was talking, answering phone calls while I were speaking and was not even looking at me, it was if there weren't a person standing there talking to him, it was very offensive, completely rude and impolite. And when I asked him for a contact number for the hotel’s manager, he simply refused to give it to me claiming that he does not receive any calls from guests! How would a hotel manager not have a business contact number?!