We arrived at the condo a little after check in time. Code to door didn't work. It was 95 degrees out and we had two littles and refrigerated items. Finally after talking to VRBO 15 min they had the owner call us. We went through several passcodes to no avail, finally he gave us one that worked. He was very nice, gave me his direct number and answered when I called later. The guest bed sags in the middle, no spatula and other necessities in kitchen, needs pots, pans, casserole dishes, strainer, large pot, only has, one small pot, one pan, one casserole dish and 8 pot tops. Place was very clean,. Living room furniture new but not comfortable.