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Aloft Grand Hotel

3.0 star property
Lounge by the pool or grab a drink from the bar. Find your perfect blend of relaxation and adventure.

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Photo gallery for Aloft Grand Hotel

Deluxe Chalet | Soundproofing, bed sheets
Deluxe Chalet | Soundproofing, bed sheets
Deluxe Chalet | View from room
Exterior detail
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
The current price is AED 169
AED 219 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Super Deluxe Cottage

Super Deluxe Cottage | Soundproofing, bed sheets

Super Deluxe Cottage

Highlights

Deck/patio
Soundproofed
Private hot tub
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Soundproofing, bed sheets

Standard Double Room

Highlights

Deck/patio
Soundproofed
LED TV
Rainfall showerhead
Private bathroom
Bidet
Daily housekeeping
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Chalet

Deluxe Chalet | Soundproofing, bed sheets

Deluxe Chalet

Highlights

Deck/patio
Soundproofed
Air conditioning
LED TV
Separate bedroom
Bidet
Rainfall showerhead
Daily housekeeping
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Soundproofing, bed sheets

Family Room

Highlights

Deck/patio
Soundproofed
LED TV
Rainfall showerhead
Private bathroom
Bidet
Daily housekeeping
Located on the ground floor
  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Ella Deck Resort

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
2.0 out of 10, (1)
The price is AED 204
AED 240 total
includes taxes & fees
22 Feb - 23 Feb
Ella Deck Resort

About the neighborhood

Map
Hettipola Watta, Kumbalwela, Uva, 90090

What's nearby

  • Kinellan Tea Factory - 20 min walk
  • Uva Halpewaththa Tea Factory - 5 min drive
  • Nine Arches Bridge - 6 min drive
  • Little Adam's Peak - 7 min drive
  • Ella Rock - 10 min drive

Getting around

  • Ella Railway Station - 9 min drive

Restaurants

  • ‪Chill Cafe - ‬2 min drive
  • ‪Barista - ‬3 min drive
  • ‪360 Ella - ‬2 min drive
  • ‪Starbeans Cafe - ‬2 min drive
  • ‪One Love - ‬2 min drive

About this property

Aloft Grand Hotel

Property highlights
At Aloft Grand Hotel, you can look forward to a poolside bar, a free daily manager's reception, and a terrace. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, concierge services, and luggage storage
Room features
All guestrooms at Aloft Grand Hotel have amenities such as sound-insulated walls.
More amenities include:
  • Rainfall showers and bidets
  • 32-inch LED TVs with satellite channels
  • Decks/patios and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

Outdoor space

  • Deck or patio

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 15000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Only registered guests are allowed in the guestrooms

Property is also known as

aloft grand hotel Ella
aloft grand Ella
aloft grand
Villa aloft grand hotel Ella
Ella aloft grand hotel Villa
Villa aloft grand hotel
Aloft Grand Hotel Hotel
Aloft Grand Hotel Kumbalwela
Aloft Grand Hotel Hotel Kumbalwela

Frequently asked questions

Does Aloft Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

Is Aloft Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aloft Grand Hotel?

Self parking is free at this property.

What time is check-in at Aloft Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Grand Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 15 (subject to availability).

Does Aloft Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aloft Grand Hotel located?

Situated in Kumbalwela, this hotel is 1 mi (1.6 km) from Kinellan Tea Factory and within 3 mi (5 km) of Suwadivi Ayurveda Health Care and Uva Halpewaththa Tea Factory. Nature Trail Ella and Kital Ella Waterfall are also within 3 mi (5 km).

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Aloft Grand Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dilhani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Chalsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good over all.
Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.
Stayed 1 night in Nov 2024

2/10 Terrible

Jørn

Disliked: Cleanliness, staff & service, room comfort
No chance to go to our room
We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back.
Stayed 1 night in Nov 2024

8/10 Good

Lili

Liked: Cleanliness, staff & service
Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.
Stayed 1 night in Aug 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Feb 2024

6/10 Okay

Marcus

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax
Stayed 1 night in Feb 2024

4/10 Poor

Marcos

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Go somewhere if you could
This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean
Stayed 1 night in Jan 2024

6/10 Okay

Richard

This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.
Stayed 2 nights in Mar 2024

2/10 Terrible

Joakim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars are straight up lies
I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place!
Stayed 3 nights in Feb 2024

2/10 Terrible

Leigh

Stayed 1 night in Sep 2024

4/10 Poor

Mateusz

Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

8/10 Good

Camilla

Liked: Cleanliness, communication
Unikt hotel med venligt personale.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tina

Liked: Cleanliness, room comfort, communication
What a little gem
What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.
Stayed 1 night in Jan 2022

8/10 Good

KIRTHI

Liked: Cleanliness, room comfort
.
New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff
Stayed 1 night in Aug 2020

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Cosy chalets
Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early. Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair. Would stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Super Hotel mit Potential
Sehr schönes Hotel, super Zustand, tolle Lage. Staff ist bemüht, aber irgendwie ein bisschen durcheinander. Die Zimmer waren leider nicht besonders sauber. Frühstück könnte in der Preisklasse schon besser sein.
Stayed 3 nights in Dec 2019