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"Amazing hotel , best of our two week stay in Japan . The staff were lovely and very helpful in all aspects , from Check in , Concierge, and Cleaning staff . The hotel is super convenient for a Universal visit and much nicer being away from the maddening crowd of Universal City walk hotels . We got a great room facing the Bridge and Ferris wheel light display , with a great ledge to watch it from every night ! Thank you for a great stay for our family , with adjacent rooms , both upgraded , amazing 😻. 7-11 store next door and station straight across the road , one stop to Universal City . We did not get time to visit the Public baths or Rooftop lounge , they looked great ."

"Very friendly staff and helpful. We will stay again!"

"Great hotel! The bread buffet in the morning was awesome. I love bread and for me it was like a feast. They also provide complimentry soft drinks, ice cream, and alcoholic drinks which is super nice. The hotel is close to main attractions. The staff are friendly. We had an issue with AC control (all Japanese with no English instructions). They came to our room and fix the issue quickly. The wait time for the elevator can get long. That was the only downside if you get a room in the higher floors."

"Very friendly hotel, easy to stay with kids."

"Amazing location and clean hotel "

"Rooms were clean and spacious. Hotel was near to many shopping options like the premium outlet and Rinku town. Staffs were helpful and friendly. Free shuttle service to the airport. Overall very nice! "

"Close to USJ. Alot of shopping and dining options near the hotel. Room conditions were clean and spacious."

"This hotel was amazing for our plan to go to Universal Studios! Great location! Staff was so nice. They have a money exchange machine with an ok rate there but very convenient. They have different food options on site as well which is very helpful. Overall very enjoyable stay in a great location and walkable to the park and the City Place area with lots of restaurants."

"Convenience waking distance to airport and room is big "