This is the second time I stayed this hotel but unfortunately this also will be the last time.
the housekeeping service was terrible, I noticed there is some sound from the toilet and I tried to switch off the main switch of water however some red color liquid come out and it was terrible ( In later the girl explained it was cleansing powder color).
I walked down from second floor to the reception (there were no elevator) and the girl asked me why didnt call to the reception using the phone to call the counter and after that she realised housekeeper forgot to put the phone on my room, after that the staff went up and check and did a little bit 'fixing' and said it was okay. However, after that I still heard the sound and i called to reception using my own phone (they still didnt put the phone inside. The girl asked me to wait for 30 mins, if after 30 mins still the same only called again, I wait for 40 mins and i called back asked for change the room and they said all rooms are full. I was super angry and I said i will check out if no room available and I will complain to the manager, she only said ok she will check , after long checking she only agree for me to change the room and it was 11pm already, but she requested me to come down and take the key and go back to 4th floor, again i need to took my luggage down and up again (without lift), terrible experience!!