Sunway Pyramid Hotel

4.0 star property
Hotel connected to the convention center in Bandar Sunway with free local shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Pyramid Hotel

Exterior
Daily buffet breakfast (MYR 130.00 per person)
View from room
Standard Studio | In-room safe, desk, soundproofing, iron/ironing board
Family Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Housekeeping
The price is AED 370
AED 412 total
includes taxes & fees
4 Jan - 5 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

Executive Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, 1 Bedroom, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite, 1 Bedroom, 2 Bathrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bidet
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Hair dryer
Private bathroom
Bidet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Private bathroom
Bidet
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.1 km
  • Sunway Pyramid Mall - 6 min walk - 0.6 km
  • Sunway Lagoon Theme Park - 9 min walk - 0.8 km
  • Sunway University - 20 min walk - 1.7 km
  • Paradigm Mall - 7 min drive - 7.2 km

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive

Restaurants

  • ‪Hong Kong Kim Gary Restaurant - ‬1 min walk
  • ‪海底捞火鍋 - ‬4 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬4 min walk
  • ‪The Resort Cafe - ‬4 min walk
  • ‪ABC One Bistro - ‬1 min walk

About this property

Sunway Pyramid Hotel

Upscale hotel near Sunway Pyramid Mall
Consider a stay at Sunway Pyramid Hotel and take advantage of a shopping mall on site, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also find perks like:
  • Buffet breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • ATM/banking services, free newspapers, and smoke-free premises
  • An elevator, a 24-hour front desk, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 564 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 11:30 PM
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 130.00 for adults and MYR 65.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping mall

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is Sunway Pyramid Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Pyramid Hotel?

Self parking is available for MYR 15 per night. Valet parking is available for MYR 45 per day.

What time is check-in at Sunway Pyramid Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunway Pyramid Hotel?

Check-out is at noon.

Does Sunway Pyramid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Pyramid Hotel located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Sunway Medical Centre and Sunway University are also within 1 mi (2 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 330 out of 775 reviews" "
Rating 8 - Good. 316 out of 775 reviews" "
Rating 6 - Okay. 76 out of 775 reviews" "
Rating 4 - Poor. 35 out of 775 reviews" "
Rating 2 - Terrible. 18 out of 775 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Kamimura

Stayed 1 night in Nov 2024

6/10 Okay

Jolynn Chew Lan

Liked: Cleanliness, amenities
Disliked: Staff & service
We checked in a bit late and we did not get the twin bedroom that we wanted. We were given with twin beds eventually but the room has smoke smell. We requested to change room. Though we gotten another cleaner room but that is one king size bedroom. This is not what we wanted. I hope the hotel could offer more twins bedroom in future.
Stayed 2 nights in Nov 2024

2/10 Terrible

CLARA

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Housekeeping - unfriendly and rude.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 6 nights in Nov 2024

10/10 Excellent

Vardhini

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a break
Stayed 3 nights in Oct 2024

10/10 Excellent

loginee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Yen Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and comfortable. Hotel was connected to the shopping mall and theme parks so it was extremely convenient. However, parking was chargeable at RM15 a day which I felt was ridiculous since the room rates are already rather pricy.
Stayed 2 nights in Sep 2024

8/10 Good

WING TING

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Kasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay there.
Stayed 1 night in Aug 2024

10/10 Excellent

Leigh Lyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy when DJ was playing at nearby waterpark
Stayed 1 night in Aug 2024

8/10 Good

Hansson

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ramesh

Business traveler, Traveled with family
Liked: Amenities
The access card and security were terrible. During my stay, I had to change my card on average 5 times a day. The staff who knew my issues were unable to help at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

KOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

ANTHONNETTE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby to my medical center and convenience of shopping and eateries.
Stayed 3 nights in Jul 2024

10/10 Excellent

Soo hoe

Stayed 2 nights in May 2024

8/10 Good

Vincent

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Salim bin Maidin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, easy access to the shopping mall for my kids. Friendly staffs and ease in checking in. Next door is Sunway Lagoon.Will come back again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kasper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and task-oriented. Booking is always a challenge.
Stayed 1 night in Jun 2024

10/10 Excellent

Chin Huat Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location, Great staff, Good value
One thing that can help make the hotel even better than it is tpfay: Smart TV so we can have YouTube, Netflix etc ...
Stayed 3 nights in May 2024

8/10 Good

Benny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the check in and room stay experience was great and value for money. The room is family friendly. The convenience of being connected to the sunway pyramid mall and location was a bonus. Nearby shops, eateries and pharmacy just across. Parking is abit disappointing to have to pay season parking 15rm per day though despite being guests. Should look into absorbing costs for those drive and check in for a more enjoyable experience. Suggestion to improve: 1)lobby area fragrance smell too overwhelming. To look into it. May not appeal to mass public. 2) breakfast buffet is not at this hotel, have to walk over to hotel. But issue is price to purchase additional pax breakfast does not tally with 3rd party travel websites vs over counter prices. Do tidy up this info with your partners as its a big difference. Different travel apps showing different pricing. So guests wont have to make the long walk only to find the prices are more expensive than listed. 3) some crowd control at hotel breakfast entrance just outside the lift start to be bottleneck Thank you for the experience!
Stayed 1 night in May 2024

8/10 Good

Siddhartha P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

PUEY KIAT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying with this hotel for all my KL trips. Hotel is pleasant to stay and easily accessible since it’s attach to a mall
Stayed 1 night in May 2024