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Robertson Premier Suites by Subhome

2.5 star property
Hotel with a fitness center, a short walk to Jalan Alor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Robertson Premier Suites by Subhome

Outdoor pool
Exterior
Executive Suite, 1 Bedroom, City View | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
Property grounds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Bedrooms, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Kitchenette
LED TV
2 bedrooms
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Family Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom, City View

Highlights

Air conditioning
Kitchenette
LED TV
Separate bedroom
Private bathroom
Electric kettle
Coffee/tea maker
Iron/ironing board
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
2, Jalan Robertson, Kuala Lumpur, Kuala Lumpur, 50150

What's nearby

  • Jalan Alor - 8 min walk - 0.7 km
  • Berjaya Times Square - 14 min walk - 1.1 km
  • Pavilion Kuala Lumpur - 16 min walk - 1.4 km
  • Petronas Twin Towers - 4 min drive - 3.0 km
  • KLCC Park - 5 min drive - 2.8 km

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Garden Terrace Cafe - ‬3 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬2 min walk
  • ‪Vcr - ‬5 min walk
  • ‪8Haus 八號 - ‬6 min walk

About this property

Robertson Premier Suites by Subhome

Hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, Robertson Premier Suites by Subhome provides a garden, a playground, and a library. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • An outdoor pool
  • Self parking (surcharge), luggage storage, and a front-desk safe
  • An elevator, concierge services, and smoke-free premises
  • A 24-hour front desk
Room features
All 200 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Kitchenettes, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 15 per night)
  • Limited onsite parking

Things to do

  • Fitness center
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Kitchenette
  • Outdoor pool
  • Playground

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 15 per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Robertson Premier Suites Subhome Hotel Kuala Lumpur
Robertson Premier Suites Subhome Hotel
Robertson Premier Suites Subhome Kuala Lumpur
Robertson Premier Suites Subhome
Robertson Premier Suites Subh
Robertson Premier Suites by Subhome Hotel
Robertson Premier Suites by Subhome Kuala Lumpur
Robertson Premier Suites by Subhome Hotel Kuala Lumpur

Frequently asked questions

Does Robertson Premier Suites by Subhome have a pool?

Yes, this property has an outdoor pool.

Is Robertson Premier Suites by Subhome pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson Premier Suites by Subhome?

Self parking is available for MYR 15 per night. Limited spots are available.

What time is check-in at Robertson Premier Suites by Subhome?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Robertson Premier Suites by Subhome?

Check-out is at noon. Late check-out is available for a fee.

Where is Robertson Premier Suites by Subhome located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Berjaya Times Square and Petaling Street are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Robertson Premier Suites by Subhome Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 5 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was amazing..it was huge although a bit more seating poolside would have been good. The apartment was big enough but as a 'self-catering' style accommodation it was poor. A fully functioning kitchen but we had to ask for cups to have a hot drink and after 4 days we got 2 glasses! There were also minimal utensils and little to encourage the use of the kitchen facilities. Bedding didn't fit the beds properly and the legs from the main bed were in a drawer in the kitchen! When we tried to attach them we realised they were absent as they were broken. The rooms were not serviced and we had to ask several times for more toilet roll. The apartment did look nice but on closer inspection there was paper hanging of the walls, plastic still left on some of the bathroom fittings and on arrival there was a kitchen sponge that was filthy and looked like it was only fit for the bin. There was also a constant unpleasant odour which we finally realised was from a waste pipe. Great location though as near to restaurants and central shopping area.
Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service
It is not bad however very much security staff are not so helpful and we needed to tell them daily about what we want number of towels tea water also the smill in the flat toilet is miserable.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has short term and long term rentals. This is not a hotel, but an apartment style. Pool is great. You can't expect room service as any other hotel, you get great rooms, but dont expect any customer service. One of the associate was rude, may be a cultural difference. Property location was great, closure to many iconic places.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Need improvements
Negative Points: We stayed in the family room whereby the bunk beds were sited in a room that had no air condition unit. The aircon in the master bedroom was not cold even at 18 degree celcius, and we had to keep all bedroom doors open to let the cool air from living hall circulated in. Limited TV channels. Supposed to have 4 towels but only given 3. No blankets given for the bunk beds. We had to request for towel and blankets. Aircon controller not working and we had to request reception to replace its batteries. Carpark area for guests were not secured, meaning public could park as well. And we had to pay for the parking fees and got the rebursement of parking fees at the end of the stay. Parking was quite a hassle. Check in process was slow, too administrative, took 15mins. No instruction on how to connect to WiFi in the room until we went back to ask reception. Plus Points: Clean. Cafes were nearby. Entering the building was secured. Quiet.
Stayed 3 nights in Jun 2019

10/10 Excellent

HP, Sarawak

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice environment, clean and secure
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Stephen

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed expected something nice
Terrible service, No bottled water, No tea and coffee, daily housekeeping what a joke made the bed changed the towels sometimes, smoked a cigarette by the window and left ash on the floor yuk. 46 story building only two lifts operating for staff and guests everytime long wait and crowded not an enjoyable stay sorry
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs, very safe and nice environment
Stayed 3 nights in Feb 2019

8/10 Good

Hanafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean,comfortable, and spacious. The tight security made me safe. The staffs were friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

LEE, kualalumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near city centre
Stayed 1 night in Feb 2019

10/10 Excellent

thedoctor46, wonthaggi vic

Liked: Cleanliness, property conditions & facilities, room comfort
flawless friendly check in ,staff excellent ,security extremely good pool , great . quiet clean rooms , only local tv though, all close to usual haunts jalan alohr petaling st,could not fault hotel small stores down stairs good food available
Stayed 6 nights in Jan 2019

2/10 Terrible

An Qi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Terrible and poor service!
Check in was bad! They couldn’t find our booking details and we were waiting at the lobby for closed to 20mins. When we finally gotten into the room, not enough towels so we called for housekeeping to bring to us, their ridiculous reply: you have to wait till next day 9am which we did not see the towels till we check out after 2 nights!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and comfortable, center of the city and quiet place... thanks
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and homey. Clean and safe environment.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Check in and check out is ok &room size is good The service is very bad Bad smell in room No alarm fire in room Noise from elevator Hard to enter and exit from gate In general very bad hotel
Stayed 4 nights in Dec 2018

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Good place, clean&new, good for families close to markets and plenty things to do around
Stayed 1 night in Dec 2018

10/10 Excellent

Catherine Hancang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New residence. New apartments. Sopacious for 2+1 famlity. Very nice pool, big. View is nice. The surrounding area is clean. Area is close to everything. Stuff are responsive. This I didn’t like is: the rooms cleaning service is poor, they are not cleaning properly, only changing the towels and bed sheets. For 3 days they didn’t provide bottled water. Internet is little slow. The kitchen is not well equipped, it lacks equipments for cooking.
Stayed 6 nights in Dec 2018

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Jalan Alor.Convinient place and clean.　Best Price
Stayed 1 night in Dec 2018

4/10 Poor

paji, CA, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
+ Good location. + Friendly staff. - Terrible room amenities {fridge, tv not working) - no room service - no wifi - rude security staff - bad smell in toilet - no hand towels - no hand soap - poor quality bath and shower gel
Stayed 2 nights in Sep 2018

10/10 Excellent

Fizi, Perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pefect time spending at the new and modern style apartment with strategic location
Stayed 1 night in Sep 2018

8/10 Good

Andre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Jeff, Malaysia

Disliked: Staff & service
Waited for an hour to check in, waited since 3PM, 4PM only manage to get the room key. The room is quite big, location also very good, there's lot of rooms to improve for the service part.
Stayed 2 nights in Aug 2018