If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Limited room service
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Property is also known as
Oyo 89381 Moonnight
OYO 89381 Moonnight Hotel Hotel
OYO 89381 Moonnight Hotel Batu Caves
OYO 89381 Moonnight Hotel Hotel Batu Caves
Frequently asked questions
Is OYO 89381 Moonnight Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at OYO 89381 Moonnight Hotel?
This hotel doesn't offer parking.
What time is check-in at OYO 89381 Moonnight Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at OYO 89381 Moonnight Hotel?
Check-out is at noon.
Where is OYO 89381 Moonnight Hotel located?
Situated in Batu Caves, this hotel is 0.4 mi (0.7 km) from Batu Caves and within 6 mi (10 km) of Setapak Central Mall and Melawati Mall. Petronas Twin Towers and Suria KLCC Shopping Centre are also within 9 mi (15 km). Batu Caves Station is 12 minutes by foot.
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OYO 89381 Moonnight Hotel Reviews
Reviews
2.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Please change your map view that you put about Kuantan. Your real hotel is not in Kuantan, but in KL. Stop to make people confuse and get the money from them like the one you do to me. Scammers!
Aiman
Stayed 1 night in Aug 2020
2/10 Terrible
Verified traveler
1 September 2020
This hotel not in kuantan.i want to claim back my money.
My last booking i made when i was at Kuantan. The hotel is not in Kuantan it's in Batu Caves, Selangor. Please make my refund. I don't how to contact hotel.com or even OYO. The number provided no answer. Please help me on this.
Pada 22 Ogos saya telah taip Kuantan dalam lokasi carian hotel dan hotel ini telah dicadangkan dalam carian tersebut. Dalam peta lokasi, hotel ini telah diletakkan di Pekan Melayu Kuantan. Selepas membuat bayaran dan apabila menaip nama hotel dalam waze, alangkah terkejutnya saya yang hotel ini sebenarnya terletak di Batu Caves, Selangor. Apa perasan tuan ketika itu?
Saya cuba menghubungi hotel pada kali pertama tapi telah gagal.
Saya kemudian menghubungi Expedia dan dijawab oleh pegawai perhubungan pelanggannya yang menggunakan accent British. Setelah menceritakan apa yang berlaku, beliau berjanji untuk menghubungi saya kembali.
Setelah beberapa ketika, saya cuba menghubungi kembali hotel dan rupanya nombor tersebut adalah nombor umum booking di bawah Oyo.
Beliau memaklumkan bahawa pihak Expedia telah menghubungi pihak Oyo dan saya dinasihatkan untuk menunggu maklum balas Expedia.
Beberapa minit kemudian pihak Expedia menghubungi saya dan memaklumkan bahawa mereka tidak dapat membatalkan tempahan saya kerana booking ini adalah non-refundable.
Jelas di sini pihak expedia dan oyo moonnight hotel telah gagal memahami isu utama
1. Bahawa tempahan dibuat kerana lokasi hotel telah keluar dalam carian di Kuantan.
2. Hotel ini telah salah representasi lokasi mereka. Mereka timbul dalam carian di Kuantan tapi lokasi asal di Batu Caves
3. Jika lokasi memang di Kuantan dan saya yang cancel, munasabah lah untuk tidak refund saya tapi isu di sini bagaimana hotel ini bole