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Frenz Hotel Kuala Lumpur

3.5 star property
Hotel with a 24-hour front desk, near Suria KLCC Shopping Centre

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Photo gallery for Frenz Hotel Kuala Lumpur

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, individually decorated, desk
Front of property - evening/night
View from property
Property grounds
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, desk

Deluxe Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, individually decorated, desk

Standard Single Room, 1 Twin Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Jalan Tuanku Abdul Rahman, 135, Kuala Lumpur, 14, 50450

What's nearby

  • Kuala Lumpur Tower - 17 min walk - 1.4 km
  • Pavilion Kuala Lumpur - 3 min drive - 3.0 km
  • Suria KLCC Shopping Centre - 4 min drive - 3.0 km
  • Petronas Twin Towers - 4 min drive - 3.3 km
  • KLCC Park - 5 min drive - 3.7 km

Getting around

  • Bandaraya Station - 5 min walk
  • Kuala Lumpur Masjid Jamek Station - 8 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive

Restaurants

  • ‪Restoran Din Sakeela - ‬2 min walk
  • ‪Restoran Nasi kandar Ibrahimsha Sdn. Bhd - ‬2 min walk
  • ‪Sation Kopitiam Masjid India - ‬2 min walk
  • ‪Restoran Insaf - ‬1 min walk
  • ‪Medan Selera Pusat Perdagangan Jalan Bunus - ‬3 min walk

About this property

Frenz Hotel Kuala Lumpur

Hotel near Kuala Lumpur Tower
Close to Petaling Street, Frenz Hotel Kuala Lumpur provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and concierge services
  • Tour/ticket assistance, a porter/bellhop, and luggage storage
  • A 24-hour front desk, an elevator, and a front-desk safe
Room features
All 86 individually decorated rooms feature comforts such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and bidets
  • 32-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: MYR 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Frenz Hotel
Frenz Hotel Kuala Lumpur
Frenz Kuala Lumpur
Hotel Frenz
Hotel Frenz Kuala Lumpur
Kuala Lumpur Frenz Hotel
Frenz Hotel Kuala Lumpur Hotel
Frenz Hotel Kuala Lumpur Kuala Lumpur
Frenz Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is Frenz Hotel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Frenz Hotel Kuala Lumpur?

This property doesn't offer parking.

What time is check-in at Frenz Hotel Kuala Lumpur?

Check-in begins at 2 PM.

What time is check-out at Frenz Hotel Kuala Lumpur?

Check-out is at 12:30 PM.

Does Frenz Hotel Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Frenz Hotel Kuala Lumpur located?

Located in Golden Triangle, this hotel is within a 15-minute walk of SOGO and Petaling Street. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are also within 2 mi (3 km). Bandaraya Station is only a 5-minute walk and Kuala Lumpur Masjid Jamek Station is 8 minutes.

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Frenz Hotel Kuala Lumpur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 92 reviews
Rating 8 - Good. 41 out of 92 reviews
Rating 6 - Okay. 34 out of 92 reviews
Rating 4 - Poor. 8 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

SEAN

Disliked: Property conditions & facilities, room comfort
Worst experience ever!!!
My one night stay was very unpleasant. While I was trying to have my sleep, someone (2 Malay women from local) were banging the door and shouting outside next to my room in the middle of the night. It was too noisy and disturbing until I have to go out and ask them to leave immediately. Toilet/bathroom was terrible, smell of underground sewage, can't bear the smell when showering. This hotel is over-rated as 3 star hotel. I would rate as 2 star or below. Not recommended, thumbs down!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Omar

Liked: Staff & service, property conditions & facilities, room comfort
Good location . Easy to find local food eg Nasi Khandar, roti chanai and all Indian food . Every Saturday Pasar Malam behind hotel .
This review was submitted before 2018 and has not been verified.

6/10 Okay

Haji Isa, Brunei Darussalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location for holiday maker
cute hotel yet a bit too small to stay longer many restaurant to try good food and pleasant for shoppers many book shops
This review was submitted before 2018 and has not been verified.

6/10 Okay

eizah, strategik utk membeli belah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK tp perlu penambahbaikan segera!
Sebelum ni pernah menginap,mmg OK.Namun dukacita kali ni,perlu penambahbaikan bbrpa perkara iaitu sediakan staff kaunter Checkin (perlu yg mahir,tidak cuai,cepat).sy book 3bilik.Checkin dkt 12pm,mereka sediakan 1bilik dulu dn 2bilik lg dlm proses mgemas.sy maklumkn mereka spy maklumkn kpd sy bila da ready dn bukan mberikan bilik sy tu kpd pelanggan lain.1pm sy kluar jln2 d luar,dn mklumkn mereka call sy bila ready dn mereka kata iya tahu.balik ke hotel 3pm bila tnya xda pun lg dn mereka kata tunggu ja dlm proses tanpa apa2 makluman knapa smpi skrg bilik sy tidak siap selama 1jam30minit tunggu di lobby.sedangkn jm12pm mereka kata dlm proses.nmpk sgt dorg da bg bilik pd org lain sbb blk2 sy tnya staff IMAH yg janji kpd sy dlm proses mgemas pd 12pm tu, dia diam diri dgn muka resah. Jika proses checkin lambat,sila sediakan voucher atau minuman@makanan sbg ganti rugi sementara menunggu,bukan biar pelanggan menunggu berjam2 tnpa status dr staff dn langsung xda ganti rugi dn sila sediakn staff yg berpengetahuan dn mahir di kaunter checkin.Semua pintu bilik pginapan perlu tukar kpd padlock yg baru&pastikan kunci manual ada krn spjg menginap di sana,sy tpaksa turun naik bbrp kali ke kaunter utk reset kad dn semasa hari terakhir sblm checkout paling teruk sy hadapi krn hampir tlepas flight gara2 xdpt buka bilik utk ambil brg n chekout sbb kad auto tidak dpt guna
This review was submitted before 2018 and has not been verified.

8/10 Good

AYUP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Siti

Disliked: Staff & service
Dissapointed
I have booked it online but when I check in at 6pm the staff told me that they already cancel my booking.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
murah
Senang until shoping
This review was submitted before 2018 and has not been verified.

6/10 Okay

Cornia

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Suchart

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel is not good
It's not good at this time. I think Last 2 years ago, this hotel was better than this time. Have TV but can not see anything. I have booked room and breakfast, but breakfast has not anything more to eat. I feel not good...
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Did not change towels/sheets since last guest
It was OK, you get what you pay for, but they didnt change the towels or sheets since the last guest... And the wifi was bad
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Simple & nice hotel.
It's my regular stay. At least once a year at this Frenz Hotel. So far the few years ago visit is excellence but after my last visit on 7-9 Jan 2017 the room condition, facilities cleanliness drop tremendously. But the Staff service still excellence. For the tv channel only can watch 3 channels like Fox movies and sports but not the local channels not available.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Idham Effendi

Liked: Cleanliness
Disliked: Room comfort
BILIK 511 YANG paling saya keciwa, tingkap telah di lock utk keselamatan. sy kira tak apalah.. memang biasa TAPI ia ditutop pemandangannya. MAKA saya berasa dalam tahanan penjara , tak dapat lihat dunia luar, rasa sangat rimas... APABILA berehat tentu nak tonton TV semua channel tak dapat siaran dengan baik, ... sepatutnya perkara basic, iaitu kemudahan TV adalah perkara asas yg perlu dititik beratkan. TAPi semua siaran tidak dapat gambar yg baik. sgt keciwa..... SANGAT KECIWA dengan TV.. rasa nak baling ke dinding!!! duit dah melayang lebih RM300....
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

ZOOL NASRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keadaan bilik yg selesa, bersih dan sangat memuaskan. Cuma agak bising (kereta) dari luar memandangkan laluan jalan utama dan berada di tingkat rendah.
This review was submitted before 2018 and has not been verified.

8/10 Good

AZIMAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienient for shoppaholic
We only stay for about 12 hours before rushing for friend's wedding. Basically will stay here again for shopping trip.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality service from Frenz Hotel
A pleasant stay at Frenz hotel. Warm & friendly service by the staff. Modern furnishings & lightings. Nice ambience. Good housekeeping. Hotel is well-situated to nearby shopping areas as well accessible to other places in KL by public transport i.e. the LRT system. Except that the room that we booked in has no view, everything else is ok.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mydin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Norhani, Kuching

Liked: Cleanliness, staff & service
The deluxe room was not so spacious but it's enough for a couple. Staying in this hotel few times a year. Have to occupy two rooms if staying with children. Want to stay in the business executive room but don't know how to book online.
This review was submitted before 2018 and has not been verified.

8/10 Good

Salim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in KL
We never expect it to be memorable. But the prompt service and very helpful and skill staffs really an eye opener. Fantastic location bubbling with activities makes it easy and saving a lot of time. From the bottom of our hearth.....a very big thank you.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

osman, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay at
Nice hotel
This review was submitted before 2018 and has not been verified.

6/10 Okay

DOROTA, Huittinen

Liked: Cleanliness
Disliked: Staff & service
Pokój bardzo mały, ale czysty i schludny. Wygodne łóżko, zestaw do parzenia kawy i herbaty. Lokalizcja dobra, niedaleko stacja kolejki i stragany z jedzeniem.Sniadania podawane w pobliskiej restauracji niestety kiepskie, wybór bardzo mały i obsługa nie najlepsza.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Faznie

Liked: Cleanliness