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Hotel Czarny Potok Resort SPA & Conference

4.0 star property
Family fun on the beach, near Gromada ski lift

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Czarny Potok Resort SPA & Conference

Indoor pool, open 7 AM to 11 PM, sun loungers
Exterior
Exterior
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is AED 410
AED 451 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite (for Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (for Single Use)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Sofa bed - double
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Single Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • Sleeps 1
  • 1 King Bed

Similar properties

Front of property - evening/night
BELMONTE Hotel Krynica-Zdrój
Pool
Spa
Pet friendly
Kids pool
8.6 out of 10, Excellent, (39)
The price is AED 520
AED 566 total
includes taxes & fees
5 Dec - 6 Dec
BELMONTE Hotel Krynica-Zdrój

About the neighborhood

Map
Ul. Czarny Potok 65, Krynica-Zdroj, Lesser Poland, 33-380

What's nearby

  • Gromada ski lift - 18 min walk - 1.6 km
  • Mineral Water Pump Room - 6 min drive - 4.2 km
  • Mt. Parkowa Funicular - 7 min drive - 5.0 km
  • Ski Lift Jaworzyna - 11 min drive - 6.4 km
  • Krynica-Zdroj - 15 min drive - 8.7 km

Getting around

  • Krynica-Zdrój Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 132 min drive

Restaurants

  • ‪Węgierska Korona. Pizzeria - ‬7 min drive
  • ‪Pod Zieloną Górką - ‬7 min drive
  • ‪Małopolanka - ‬7 min drive
  • ‪Maleńka" S.C. Kawiarnia - ‬7 min drive
  • ‪Andrzej Bielak Cafe Del Mondo - ‬6 min drive

About this property

Hotel Czarny Potok Resort SPA & Conference

Upscale family-friendly hotel near Gromada ski lift
Located close to Main Pump Room and Mineral Water Pump Room, Hotel Czarny Potok Resort SPA & Conference provides a bowling alley, a terrace, and mini golf. Active travelers can enjoy mountain biking at this hotel. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Free newspapers, a 24-hour front desk, and concierge services
Room features
All 236 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and children's robes
  • LCD TVs with premium channels
  • Housekeeping, desks, and phones

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Jan Kiepura
  • Chopin
  • Włoska

Things to do

  • Access to nearby indoor pool
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 115 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 269.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PLN 115 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 269.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may place guests in another building if the main building is full.

We should mention

Pool access available from 7 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Czarny Potok Krynica-Zdroj
Czarny Potok Resort
Czarny Potok Resort Krynica-Zdroj
Czarny Potok Spa & Conference
Hotel Czarny Potok Resort SPA & Conference Hotel
Hotel Czarny Potok Resort SPA & Conference Krynica-Zdroj
Hotel Czarny Potok Resort SPA & Conference Hotel Krynica-Zdroj

Frequently asked questions

Does Hotel Czarny Potok Resort SPA & Conference have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM–11 PM.

Is Hotel Czarny Potok Resort SPA & Conference pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 115 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Czarny Potok Resort SPA & Conference?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Czarny Potok Resort SPA & Conference?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Hotel Czarny Potok Resort SPA & Conference?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Czarny Potok Resort SPA & Conference provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Czarny Potok Resort SPA & Conference located?

This family-friendly Krynica-Zdroj hotel is located in the mountains, within 3 mi (5 km) of Gromada ski lift, Azoty Ski Lift and Henryk Ski Lift. Slotwiny Ski Lift and Main Pump Room are also within 3 mi (5 km).

Hotel Czarny Potok Resort SPA & Conference Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 119 reviews" "
Rating 8 - Good. 25 out of 119 reviews" "
Rating 6 - Okay. 8 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located, well maintained, and full of attractions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
Stayed 1 night in May 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent location
A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Dmitri

Traveled with family
Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Drahomir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Tom

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Porter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Raquel

Stayed 4 nights in Jul 2022

10/10 Excellent

Tahiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Thanks
Stayed 3 nights in Jul 2022

10/10 Excellent

jaroslaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2022

10/10 Excellent

Adam

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place especially for kids… a lot of lifts and spread out so be prepared to move about. Spa is excellent and great service. Beautiful views
Stayed 1 night in Oct 2021

10/10 Excellent

D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great hotel.
Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it. Apart from this, a wonderful stay as always!
Stayed 1 night in Jul 2021

4/10 Poor

Maciej

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Deserves 2 stars at best. Terrible price/quality.
Approaching hotel one would be excused from expecting spectacular moments to come. Yet, disillusionment comes as soon as you check in. Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff. Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream. Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark. Breakfast was mediocre. Welcome drink is a smal, cheap, brandless prosecco. Swimming pool area looks like municipal, public object. At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am... All this for 120EUR+/night
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

alex

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, average service
We decided to stay somewhere different this time on our way to see family and I must admit I am somewhat disappointed. Not so much at the hotel itself which was pretty nice but the service wasn’t great. A number of little things just made is feel that it wouldn’t be a place we would stay again. A few examples : Not having linen for our child’s bed on a late arrival Not having working safety vests for children in the pool Not allowing us to finish our bowling game as someone else was waiting Making numerous mistakes in spa bookings then only doing a 50 minute treatment on an hour booking Having a price increase on the buffet dinner half way through our stay Food could also do with a review as it was okay but not good or great For the first time I asked to see the manager on check to review - very polite and nice - even returned half the massage cost. However a mistake was to question my integrity by going off and checking what I had said which from a customers perspective who has nothing to gain or lose by giving this feedback wasn’t great. In summary, great facilities, average service. Would go back to the hotel I generally use which on this occasion was a bit more expensive BUT if I could go back I’d pay the extra for the much better experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family getaway
Hotel Czarny Potok provided perfect setting for a nice weekend getaway. It just could not have been better. Food was great, room was great and the amenities to keep both us the parents as well as kids happy and entertained were really, really, really excellent. KUDOS especially to the staff at kids club.
Stayed 2 nights in Nov 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Andrzej

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019