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Vienna House by Wyndham Andel's Cracow

4.0 star property
Relax in style with a rejuvenating sauna session or an invigorating workout at our modern gym – all just steps away from historic Kraków’s vibrant heart.

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Point of interest
Point of interest
Bar (on property)
Superior Twin Room | Premium bedding, in-room safe, desk, laptop workspace
Experience the charm of Kraków at Vienna House by Wyndham Andel's Cracow, a luxurious retreat near St. Mary's Basilica and Main Market Square. Unwind with dry cleaning/laundry services, stay active at the gym, or relax in the sauna - guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
The current price is AED 270
AED 291 total
includes taxes & fees
16 Feb - 17 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, laptop workspace

Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Hair dryer
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay movies

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

Mercure Krakow Stare Miasto (Old Town)

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 944 reviews
The price is AED 279
AED 301 total
includes taxes & fees
16 Feb - 17 Feb
Mercure Krakow Stare Miasto (Old Town)

About the neighborhood

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154

What's nearby

  • Kraków Barbican - 4 min walk
  • Main Market Square - 10 min walk
  • St. Mary's Basilica - 10 min walk
  • Cloth Hall - 11 min walk
  • Wawel Castle - 7 min drive

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Sphinx - ‬3 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪La Stazione - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Vienna House by Wyndham Andel's Cracow provides a terrace, a shopping mall on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Californian cuisine theme restaurant, Restauracja Mavericks, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Self parking (surcharge), an electric car charging station, and express check-out
  • A computer station, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 159 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, cribs/infant beds, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 meters
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 80 for adults and PLN 80 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restauracja Mavericks
  • Bar Smok

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Free bicycle rentals
  • Sauna
  • Shopping mall
  • Spa services

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (4736 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 118
  • High pile carpet in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250 per day
Cribs (infant beds) are available for PLN 250 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Frequently asked questions

Is Vienna House by Wyndham Andel's Cracow pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 100 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Vienna House by Wyndham Andel's Cracow?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Vienna House by Wyndham Andel's Cracow?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Vienna House by Wyndham Andel's Cracow?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Vienna House by Wyndham Andel's Cracow provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 150 per vehicle applies.

Where is Vienna House by Wyndham Andel's Cracow located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Kraków Barbican, Main Market Square, and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 11 minutes by foot.

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 999 reviews
Rating 8 - Good. 237 out of 999 reviews
Rating 6 - Okay. 19 out of 999 reviews
Rating 4 - Poor. 5 out of 999 reviews
Rating 2 - Terrible. 8 out of 999 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, next to train station and shopping centre

10/10 Excellent

Patrice, Phoenix

Liked: Cleanliness
Great property for the value. Right at the entrance to the old town square and directly next to the train station. Clean, safe, friendly, modern. Not much to complain about.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers. Even though this property is in the middle of a busy area, it was relatively quiet inside the hotel. Great breakfast options and close walking distance to the gallery mall and restaurants. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 4 nights in Dec 2024

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked dozens of a hotels around the world on Expedia each year. I very rarely feel compelled to leave reviews and only do so when my stay was extra comfortable. This is one of those stays. The hotel is beautiful, clean, spacious, can conveniently located, and has excellent amenities (sauna, restaurant, etc) that are accessible during most hours. The staff were present 24/7 and extremely friendly and efficient. Staying here was just such a seamless process and as comfortable as being at home. And I’m very very picky about these sorts of things. If I ever return to Krakow, I will only stay here.
Stayed 4 nights in Dec 2024

2/10 Terrible

anna

Stayed 3 nights in Dec 2024

10/10 Excellent

William

Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Cidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Krakow old town. Very clean and nicely decorated hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, rooms really nice and quiet perfect for the Christmas market
Stayed 3 nights in Dec 2024

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing it's age. The bathroom shower head fell apart and there was no seal at the bottom so all the water would run out on the floor. I was able to put the shower head back together and used a towel to hold back the water. Overall the stay was really good.
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really close to everything. Right next to shopping mall and train station for easy transport and pick ups for day trips and only a 10 minute walk into the main square. Beds were enormous and rooms were good, gym was a little small but otherwise hotel was wonderful. Would hundred percent stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location very good food
Great hotel in very good location . Very modern and near the train station and old city . Perfect for a few days visiting krakow. Would highly recommend and breakfast also excellent
Stayed 2 nights in Nov 2024

8/10 Good

Wing Lun

Stayed 4 nights in Nov 2024

10/10 Excellent

Alphonse

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here as we pass through to Ukraine. It is always clean, quiet, comfortable, and the staff is accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Krystyna

Liked: Property conditions & facilities, room comfort
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Stayed 4 nights in Oct 2024

8/10 Good

Mordechay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stop removing comforts and required items
Hotel continues to put weird policies in place vs guest comfort and convenience. 1. No soaps, sewing kits or other in rooms any more - all removed 2. Irons and boards are now in the basement meaning you need to trudge all your stuff around - used to be placed in the rooms which is helpful as a business traveler. Overall nice but going backwards
Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Alphonse

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place for short stays in Krakow. It is easy to get to from the airport by train. Beautiful facility. Great staff and great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping and main train station. Staff spoke English and were accommodating. Very convenient walk to old town
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We def recommend this hotel and will stay there in the future.
Stayed 2 nights in Oct 2024