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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk

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Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe
Interior
Reception
Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
The current price is AED 440
AED 475 total
includes taxes & fees
1 Apr - 2 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite

Standard Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square - 3 min walk - 0.3 km
  • Royal Road - 4 min walk - 0.4 km
  • Cloth Hall - 4 min walk - 0.4 km
  • St. Mary's Basilica - 4 min walk - 0.4 km
  • Wawel Castle - 16 min walk - 1.4 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on site, a shopping mall on site, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, local meal delivery service, and concierge services
  • A 24-hour front desk, a porter/bellhop, and an elevator
Room features
All guestrooms at Hotel Unicus Palace Old Town - Destigo Hotels include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heated floors, and electric kettles

Languages

English, Polish

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9.6 out of 10, Exceptional, 341 reviews
The price is AED 470
AED 507 total
includes taxes & fees
24 Mar - 25 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unicus Palace Old Town - Destigo Hotels?

Self parking is available for PLN 100 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków City Centre, this luxury hotel is within a 5-minute walk of Dominik Rostworowski Gallery, Main Market Square, and Royal Road. Historical Museum of Krakow and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.

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Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 108 reviews
Rating 8 - Good. 19 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a street leading from main square. The interior of hotel is very pleasing on the eye, a tastefully renovated old palace. I benefitted from a room upgrade and it was faultless, very comfortable and serene. I would not hesitate in recommending Unicus Palace and hope to return one day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine and recently renovated
Stayed 1 night in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in the heard of Old Town
Amazing hotel, prime location and friendly staff. Warm recommendation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ewa Wylazlowska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will come back
Stayed 2 nights in Sep 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located inside of old town, easy access, pretty new hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel I have ever been
Stayed 1 night in Jul 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, room not as good as advertised
The hotel and room were amazing. The reception staff were incredibly helpful and polite, and the room was clean and spacious. My only gripe - we booked a deluxe room which clearly had a sofa and two normal windows judging by the photos on hotels.com, describing also a "separate sitting area". We instead had no view through a single slanted window and a pair of armchairs. It didn't ruin our stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏😍👏
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in rhe old town just 1 blocks from rhe main square. Fantastic bed linens and pillows and luxurios bathroom. Front desk were very helpful. Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, luxury brand new hotel with excellent noble materials, they have kept the ancient atmosphere and implementing a nice touch of modernity. Highly recommended in alternative to the "Big Stars" like Hilton
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous, clean, and opulent hotel close to the beautiful square with food and shopping options. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel with great staff and convenient location. This hotel was very nice and clean and the staff was very friendly and helpful. Located just steps from the city center, eating options are abundant. We thoroughly enjoyed our stay here and highly recommend it.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Old Town Hotel
Great location in old town. Everything is a short walk. Lots of restaurants and shops. Very quiet, clean, upscale hotel. Large room, very comfortable bed and pillows. Friendly and helpful staff. Highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room we were in - very nicely decorated. The hotel is very convenient to the Old Town, only a few minutes to everything. Only downside is no parking onsite, but they park rhe car for you, so still convenient. Definitely recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! Rooms are lovely, with large bathrooms and nice showers. Bed linens are top quality. The hotel rooms are light and bright and spacious. I would highly recommend!
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very comfortable rooms. Nice staff. Be aware that you need a physical credit card to pay the security deposit - they don't accept Google/Apple pay -fortunately I had a physical card with me. There was unfortunately a bit of noise from the street, but I suppose that's to be expected with a busy city centre hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Daria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good hotel. Clearly recently renovated, appliances are new. Reception employees are excellent. They raise overall the rating of the hotel to me. Polite, accommodating, attentive, kind and approachable, professional and multilingual. Room functionality was off you can hear what happens in the room next to you: we woke up one night from people having sex. Very clear audio. Everytime other room occupant close the door, the lamps in our room would shake loudly. Function for room service/do not disturb didn’t work. Heat/AC didn’t work properly, always blasting cold air, and if turned off - it would get hot and stuffy quickly. Mattress was covered with a plastic protectors which makes you sweat, so points taken for that. Giving this hotel 4 Stars because of location, newly renovated interior, and wonderful employees.
Stayed 6 nights in Nov 2024