6/10 Okay
michael
Traveled with family
28 January 2025
Liked: Cleanliness, staff & service
Reception staff were great. Location of hotel not too bad. Breakfast and restaurant was great. Noise from trains and trams kept me awake at times. Rooms were very dark even with all the lights on. No real shelf/storage space in bathroom ( which frustrated the wife) 3 hangers on an open metal frame in room is never enough but I think you could request more. Complimentary bottle of fizz on arrival but wasn't in fridge......strange. only one bedside light switch so if my wife got up she had no option to put a light on straight away. Room functions worked off a tablet , which once we got used to it worked well. Our bathroom door was damaged from something like a punch, and it's coating was peeling on the other side. Hallway to our room had alot of damage to walls, this continued on other floors too. Overall some places needed some TLC. Other concern was anyone could walk in to hotel and access floors due to no key security in lifts or too stairs etc.
But overall was ok
michael
Stayed 2 nights in Jan 2025