New Port Hotel

4.0 star property
Riverfront hotel connected to the convention center in Kraków City Centre with a 24-hour front desk

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Photo gallery for New Port Hotel

Superior Room | Living area | 43-inch flat-screen TV with digital channels, TV
Premium Room | Living area | 43-inch flat-screen TV with digital channels, TV
Exterior
Exterior
Premium Room | Living area | 43-inch flat-screen TV with digital channels, TV
At the heart of Kraków City Centre, New Port Hotel offers a warm welcome with modern comforts. Unwind at the charming bar, explore local flavors in the restaurant or simply enjoy coffee and tea in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AED 405
AED 437 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

Premium Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
Rainfall showerhead
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Superior Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
Rainfall showerhead
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Designer toiletries
Private bathroom
Rainfall showerhead
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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Frequently asked questions

Is New Port Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Port Hotel?

Self parking is available for PLN 70 per day.

What time is check-in at New Port Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at New Port Hotel?

Check-out is at 11:00 AM.

Does New Port Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is New Port Hotel located?

Located in Kraków City Centre, this hotel is within 1 mi (2 km) of ICE Krakow Congress Centre, Wawel Castle, and Royal Road. Main Market Square is 1.2 mi (2 km) away.

New Port Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 62 reviews
Rating 8 - Good. 12 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Declan

Stayed 5 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 3 nights in Sep 2024

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit!
One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anderson, Baton rouge

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great idea but staff is not so great
Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Stayed 2 nights in Jul 2023

8/10 Good

Paulina

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023

6/10 Okay

Mark Lewis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from our room!
We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort
Individual but not particularly comfortable
The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.

10/10 Excellent

Miss Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Siti Aminah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Stayed 6 nights in Dec 2022

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše bylo skvělé
Stayed 1 night in Oct 2022

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fab location. Staff made everything easy. Thoroughly recommend
Stayed 3 nights in Jun 2022

10/10 Excellent

Meda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

John

Stayed 3 nights in May 2022