Best Western Plus Krakow Old Town

3.0 star property
Hotel with free breakfast, steps from Royal Road

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Krakow Old Town

Exterior
Bar (on property)
Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
The price is AED 386
AED 412 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 7 min walk - 0.6 km
  • Wawel Castle - 11 min walk - 0.9 km
  • Galeria Krakówska - 12 min walk - 1.0 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Miód Malina - ‬5 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Restauracja Czarna Kaczka | Restaurant The Black Duck - ‬4 min walk
  • ‪Pizzatopia - ‬5 min walk
  • ‪Od Jajka Do Jabłka - ‬1 min walk

About this property

Best Western Plus Krakow Old Town

Hotel near Main Market Square
Near Royal Road and Wawel Castle, Best Western Plus Krakow Old Town provides a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant, Midtown, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a computer station, and multilingual staff
  • Free newspapers, smoke-free premises, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 65 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

Is Best Western Plus Krakow Old Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Krakow Old Town?

Self parking is available for PLN 65 per day.

What time is check-in at Best Western Plus Krakow Old Town?

Check-in start time: 3:00 PM; Check-in end time: 8 AM.

What time is check-out at Best Western Plus Krakow Old Town?

Check-out is at noon.

Does Best Western Plus Krakow Old Town provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Best Western Plus Krakow Old Town located?

Located in Kraków Old Town, this hotel is steps from Planty Park and Royal Road. Main Market Square and Wawel Castle are also within 15 minutes. Kraków Główny Station is 22 minutes by foot.

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 1019 reviews" "
Rating 8 - Good. 473 out of 1019 reviews" "
Rating 6 - Okay. 102 out of 1019 reviews" "
Rating 4 - Poor. 24 out of 1019 reviews" "
Rating 2 - Terrible. 13 out of 1019 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Olga

Stayed 3 nights in Sep 2024

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The decoration was not attractive and the breakfast only soso.
Stayed 3 nights in Sep 2024

10/10 Excellent

SANTANU, KILMARNOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024

6/10 Okay

Natalia, Carlsbad

Traveled with group
Liked: Cleanliness
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024

4/10 Poor

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was on floor 2. The elevator stppped on 1 or 3 and you have to use the stairs to go to 2. The room was tiny and cramped. The bathroom worse. The showers you could not move in and barely fit a person. Breakfast was just ok. Nothing great.
Stayed 3 nights in Aug 2024

8/10 Good

elise

Traveled with partner
Liked: Cleanliness, staff & service
The location was great for walking to old town and to the castle and the Jewish quarter. It is a budget hotel . The breakfast was adequate, not special , nothing was special about the hotel. Except the location, which was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fahad

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Janet Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, plenty of options. Staff very friendly. Rooms very clean
Stayed 4 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Really good location! Nice and central! Just used as a base but bring an extra pillow if staying as only provided with one pillow. Facilities in the room were great! Shampoo, body wash and hairdryer were in there! Staff were helpful
Stayed 4 nights in Jun 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good, clean, etc. and had a great breakfast. The location is between the Castle and Old Town and is adjacent to the park between the two. The older building creates some inconvenience with 1) no good place to unload, 2) a number of steps to get to the front door, and 3) a small elevator
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Amenities
Lovely staff and service, wonderful breakfast, we were very happy with our stay. Thank you to the front desk staff for some great helpful tips on plays to see and how to get around the city. The cleaning attendants were very nice and we got a chance to chat with a couple of them, also got some excellent tips on good places to visit. I will stay here again.
Stayed 4 nights in Jun 2024

2/10 Terrible

SungMin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is really old. Elevator doesn't stop on the floor of where my room is. Stains on the carpet. Very small beds and shower.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... just 5 minutes to old town. Tram station just across street. You can book a tour that can pick you up from hotel. Super convenient location and super friendly staff. Breakfast was included and you can't go wrong with polish buffet. Fresh and tasty food, many beverages to choose from. Room was a little outdated, but i did not mind for the price at it was adequate to what to expect. I highly recommend Best Western Plus.
Stayed 2 nights in May 2024

8/10 Good

Jillian

Stayed 4 nights in May 2024

10/10 Excellent

Jadwiga, Kent

Unique building! Elevator stops @ 3rd floor for rooms on 2nd floor you need to walk down at least 15 steps, or walk up 10 steps for 3rd floor. Our 1st room #112, handicap when using a shower it flooded the bathroom floor. My granddaughter was told by Iwona at front desk take short shower. I took photos to show that bathroom after I took a shower. After 2 days of that, we finally hit an ideal room #102, 1st floor elevator, shower stall to our liking. However, we got to enjoy it for 1 1/2 days, because we had to leave @3:30 am to catch a plane.
Stayed 4 nights in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 2 nights in May 2024

10/10 Excellent

MR George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadness at leaving!! My second visit in 6 months!!
It was lovely to be recognised and welcomed by reception staff on arrival!! The atmosphere was quiet and peaceful and our room 221 contained all we needed inc safe, tea/coffee, big TV and soft cosy bed! Rooms were fresh, clean, and perfectly laid out. Breakfast contained wide range of food for all nationalities with staff quickly topping up when plates trays and bowls of food disappeared by hungry tourists!! Stepping out side trams were at our disposal but we walked where ever we could. The hotel location is so convenient; use the pedestrian crossing and you are in a few minutes in an area of history and beauty and excitement with hundreds and more dining in and out in the huge square and adjoining streets!! WE felt safe walking through the crowds at night and police were in a number of places Music in church of st Peter and StPaul attracted us on 2 evenings the few kms of walkway with trees and shrubs on either side was so romantic!¬ you coud not get lost as at ran paralell to the road and tramway It was a nice way to walk to the biggest shopping centre I have ever been in! If any one is looking for a nice break go to Poland to the BEST WESTERN ,PLUS KRAKOW OLD TOWN!!! and you wont be disappointed. excuse haste!
Stayed 3 nights in May 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Had a problem with the fridge , they replaced it straight away, staff all friendly and informative, would definitely recommend
Stayed 3 nights in May 2024

10/10 Excellent

Ivona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024

8/10 Good

steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location located within 10 minute to the main square and the jewish quarter
Stayed 5 nights in Mar 2024