8/10 Good
Stephen
Traveled with partner
12 February 2025
Liked: Cleanliness, amenities, property conditions & facilities
I have mixed feelings about this hotel. The location is stunning, offering a tranquil retreat surrounded by nature. Our room was well-appointed with all necessary amenities, and the private deck overlooking the lagoon was a highlight.
One aspect I was unaware of before arrival is that the hotel does not sell alcohol. However, guests are permitted to bring their own and consume it in the restaurant without any corkage fees.
The dining experience was inconsistent. Over my three-night stay, I chose to dine at the on-site restaurant each evening. While the food was good and reasonably priced, the service varied. On two nights, the service was excellent, but on the second night, it was chaotic. The staff seemed disorganized, and despite multiple complaints, our meal took an hour and a half to arrive—and was incorrect when it finally did.
The hotel is somewhat isolated, with the nearest supermarket a 15- to 20-minute walk away. However, they offer two complimentary excursions: a boat trip to Railay Beach and an evening van transfer to Ao Nang, both of which require advance booking. Additionally, Grab taxis are available via the app for transportation.
Overall, this property is ideal for those seeking peace, quiet, and a nature-filled escape. However, guests should be prepared for its remote location and occasional service inconsistencies.
Stephen
Stayed 3 nights in Feb 2025
