It was a very good deal for the price. It wasn't as clean as I thought it would be, but I think it was a little older, so it was just a little run down. Other than that, all the necessities were there: pretty comfortable bed, AC that works well, fridge, bathroom, shower, a little safe in the room, etc.
The staff are very kind and they are willing to help you in any way possible. We had a flight out of Krabi later on in the day and they allowed us to keep our luggage at the office and shower after we checked out and before we headed for the airport.
We also booked two island tours with them. They were very helpful, they recommended what was best for the situation, and the lady followed up with us and asked how our trip was afterwards.