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Pavilion Queen's Bay

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Pavilion Queen's Bay

Outdoor pool
Front of property
Hot tub, body treatments, aromatherapy, body scrubs, facials
Suite | Minibar, in-room safe, desk, WiFi
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Ceiling fan
Bathrobes
  • 66 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, WiFi

Suite

Highlights

Balcony
Air conditioning
Refrigerator
TV
Ceiling fan
Bathrobes
Bidet
Separate bathtub and shower
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, WiFi

Superior Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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The price is AED 469
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includes taxes & fees
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About the neighborhood

Map
56/3 Moo 3, Tambol Ao Nang, Amphur Muang, Krabi, Krabi, 81000

What's nearby

  • Ao Nang Beach - 13 min walk - 1.1 km
  • Ao Nang Krabi Boxing Stadium - 16 min walk - 1.4 km
  • Ao Nang Landmark Night Market - 2 min drive - 1.7 km
  • McDonald, Aonang - 2 min drive - 1.9 km
  • Nopparat Thara Beach - 5 min drive - 2.0 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪KoDam Kitchen - ‬4 min walk
  • ‪Umberto's cuisine - ‬5 min walk
  • ‪Sanim Coffee - ‬11 min walk
  • ‪Sawasdee - ‬7 min walk
  • ‪Krabi Timber House - ‬8 min walk

About this property

Pavilion Queen's Bay

Luxury family-friendly hotel near Ao Nang Beach
Take advantage of an airport shuttle, a poolside bar, and a coffee shop/cafe at Pavilion Queen's Bay. Treat yourself to a facial, aromatherapy, or a massage at Montra Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Concierge services, an elevator, and a front-desk safe
Room features
All 100 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like WiFi and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • TVs with satellite channels
  • Balconies, refrigerators, and childcare services

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (THB 100 per hour)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 412 for adults and THB 206 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Montienthong Restaurant
  • Otohime
  • Sunset Pool Bar

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Laptop-compatible safe
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1850 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Fee for in-room wireless internet: THB 100 per hour (rates may vary)
  • Airport shuttle fee: THB 700 per vehicle (one way)
  • Rollaway bed fee: THB 1850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Hotel Krabi
Pavilion Queen's Bay Krabi
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Hotel Krabi
Pavilion Queens Bay Krabi
Pavilion Queen's Bay Krabi/Ao Nang
Pavilion Queen's Bay
Pavilion Queen's Bay Hotel
Pavilion Queen's Bay Krabi
Pavilion Queen's Bay Hotel Krabi

Frequently asked questions

Does Pavilion Queen's Bay have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Pavilion Queen's Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pavilion Queen's Bay?

Self parking is available for a fee.

What time is check-in at Pavilion Queen's Bay?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pavilion Queen's Bay?

Check-out is at noon.

Does Pavilion Queen's Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 700 per vehicle applies.

Where is Pavilion Queen's Bay located?

This family-friendly Krabi hotel is located near the beach, within 1 mi (2 km) of Ao Nang Krabi Boxing Stadium, Ao Nang Beach, and Nopparat Thara Beach. Ao Nang Landmark Night Market and McDonald, Aonang are also within 1 mi (2 km).

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Pavilion Queen's Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 131 reviews
Rating 8 - Good. 53 out of 131 reviews
Rating 6 - Okay. 33 out of 131 reviews
Rating 4 - Poor. 12 out of 131 reviews
Rating 2 - Terrible. 13 out of 131 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
1. ค่อนข้างเก่า ควรทาสี และบูรณสถานที่บ้าง 2. ห้องกว้างดี
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Check-in war kurios, konnten meine Buchung nicht finden. Gaben auf mehrmaliges nachfragen kurze, ausweichende Antworten in englisch u. unterhielten sich sonst nur auf thailändisch. Unprofessionell! Später fand sich die Bestätigung dann an. Nach meiner Bestätigung war das Silvester-Dinner im Preis enthalten, nach deren Aussage ist es nie der Fall. Ich soll mich an Expedia wenden. Traurig, dass das Gebäude so schlecht instand gehalten wird. Ich kann die negativen Bewertungen nur bestätigen. Die meisten Angestellten waren sehr nett und hilfsbereit. Schade auch für die Angestellten. Die tollen Bilder werden dem tatsächlichen Zustand nicht gerecht bzw. sind veraltet. Lage ist sehr schön, tolle Dachterrasse und Aussicht. Frühstück war auch sehr gut und abwechslungsreich.
Stayed 7 nights in Dec 2018

4/10 Poor

Henrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Låg standard
Förväntade oss ett slitet hotell baserat på tidigare recensioner men inte att det var så illa. Rummet luktade unket, var väldigt smutsigt och flera av de utlovade faciliteterna saknades. Inget som kan rekommenderas. Oförståligt att detta hotell har 4 stjärnor! Enda positiva var ett okej poolområde och läget.
Stayed 4 nights in Dec 2018

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Lene, Glostrup

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booket ikke dette hotel
Det er mig ubegribeligt at dette hotel har 4 stjerner. Det er faldefærdigt og burde total renoveret fra A-Z hvis det overhovedet kan betale sig. De billeder af hotellet man kan se hos Expedia er fra det var nyt for mange år siden eller også er de manipuleret med. Føler mig snydt!!!
Stayed 13 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Ton, Lelystad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Buiten leuk hotel binnen oud
Aan de buitenkant mooi hotel maar binnen veel achterstallig onderhoud Eigenaar wil het ook verkopen dus doet er niets meer aan Zwembad prima en personeel vriendelijk
Stayed 18 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Topically 3 star hotel. Room are old. Pictures on internet not correct
Stayed 8 nights in May 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Michael, Würzburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ehemals schönes Hotel in grauenhaftem Zustand
Das Hotel dürfte vor 5 bis 10 Jahren ein echtes Schmuckstück gewesen sein. Inzwischen ist es allerdings völlig ungepflegt und heruntergekommen. Das spärlich vorhandene Personal ist bemüht. Laut Auskunft des Personals leide der Hoteleigentümer allerdings seit einiger Zeit unter finanziellen Problemen, weshalb kein Budget für die Instanthaltung vorhanden sei.
This review was submitted before 2018 and has not been verified.

8/10 Good

Marcelo C S

Liked: Staff & service
Wifi ruim.....
Ótimo hotel, um pouco antigo, mas ótimo. Dez minutos caminhando da praia, linda piscina e ótimo café da manhã, quarto enorme e varanda...... Preço justo.... Só podia melhorar o Wifi que era péssimo..... Muito ruim mesmo....
This review was submitted before 2018 and has not been verified.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Prisvärt
Lite slitet hotell men fullt av charm. Fantastisk utsikt över havet från balkong och takrestaurangen, bra pool, grym frukost, stort rum och badrum, balkongen med gungan var perfekt.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Ellen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Lungt hotell med trevlig personal.
Hotellet var väldigt fint men rätt så slitet och vi hade problem med mini myror på vårt rum som sedan var överallt i vår packning och över vår mat o kläder och på/i sängen. Hotellet låg också väldigt bra men var väldigt tomt tyvärr.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
À fuire! Horrible!
Personnel ne parlant pas dutout anglais! Nous avions commandé la pizza fruit de mer nous sommes tombés malade, sans oublier que nous avions attendu 2h pour l'avoir, et sans couvert! L'autre pizza sur le menu contient moins d'ingrédients qu'une pizza margarita! Pendant 2 jours je demandais du papier toilettes ! Jusqu'à ce que j'aille me plaindre à la réception! Le personnel ne sait même pas lire leur propre aditions! En gros, hotel pas digne d'un 4*, mais plutôt 1 maximum, à fuire Sincèrement
This review was submitted before 2018 and has not been verified.

8/10 Good

goeran

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Thomas, Frankfurt

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Gutes Preis-Leistungs Verhältnis
Das Hotel war einmal das beste Haus in Ao Nang. Leider ist das schon lang her. Es braucht dringend eine umfassende Renovierung, aber seinen Charme hat es nicht verloren. Vier Sterne verdient es im aktuellen Zustand definitiv nicht mehr, allerdings war es auch weit preisgünstiger zu haben. Das Frühstücksbuffet ist gut, auch das Restaurant ist für ein Abendessen zu empfehlen. Das Personal ist sehr aufmerksam und hilfsbereit. Es liegt etwas abseits, dafür ist es aber auch sehr ruhig verglichen mit dem Zentrum von Ao Nang. Alles ist gut zu Fuß zu erreichen, ins Zentrum braucht man gut zehn Minuten.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

This review was submitted before 2018 and has not been verified.

8/10 Good

Shadiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Very good. It has amazing swimming pools and serves good food. It also has a happy hour where you can get 2 drinks for the price of 1. The hotel is located close to Ao Nang main road and there is a lot ot shops, restaurants and other stuffs to do. Am not giving a 5 because there was water leakage in the bathroom and the WIFI kept disconnecting. In general, the staffs were pleasant but some of them needs to seriously learn to the courteous.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas uma noite antes de ir a Phi Phi
Voltando de Cingapura rumo a Phi Phi não consegui pegar o último ferry boat a tempo então precisava de um hotel para passar a noite em ao nang já que tentar um barco privado para Phi Phi é muito caro, me vi surpreendido com a beleza do quarto deste hotel, muito limpo e arrumado. Voltaria a me hospedar aqui certamente.
This review was submitted before 2018 and has not been verified.

8/10 Good

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
くつろげるホテル
価格も手頃な割に快適に過ごせる。スタッフも感じが良い。最上階での景色を楽しみながらの朝食は味もよく最高です。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel in state of refurbishment
The room is big and comfortable. Get the ocean view from faraway. Breakfast is good.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Claire

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

8/10 Good

Donald Allan, Larkspur, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Memory for Us
We celebrated our 30th Anniversary on this trip and came from a busy travel itinerary before. We arrived tired, so we just rested, read books, swam, ate meals in the hotel and nearby restaurants. Everyday we got a massage and pampered in other ways like manicures, etc. The hotel staff was a highlight. They were very friendly and hospitable and met every need we had. I would go back to the hotel again just to see the staff. The breakfast buffet was big, and although it catered to an Asian demographic, we still found many options for an American breakfast. The wifi in the rooms could be improved. It was an excellent experience staying there. We were not disappointed and quite the opposite. We left with a good memory of a special milestone in our lives.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

JIA YAN

Disliked: Staff & service, property conditions & facilities, room comfort
这个酒店好大啊｀但是我觉得可能是太久没装修！有点诡异
This review was submitted before 2018 and has not been verified.

6/10 Okay

Matthew, Blandford

Liked: Staff & service
Not bad but could be better
Last minute hotel, overall good value but the hotel is very dated and needs money for a facelift