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![Vulkan Wellness Panzio](http://images.trvl-media.com/lodging/97000000/96410000/96402300/96402293/8cc7fa94_y.jpg)
Vulkan Wellness Panzio
1/5 Terrible
AVOID Vulkan Wellness Panzio Hotel in Pecs Hungary
"We booked the Vulkan Wellness Panzio Hotel and arrived at 3.55pm. We were told there was a receptionist until 8 pm but no one was there. There was a notice on the door to ring. We phoned the number and were told no room was alocated to us but we had been given a room in the sister hotel. It took us some time and a number of phone calls and an email to the same person to gain the address of this second hotel due to language barriers. We arrived to thishotel and a young male receptionist told us that our room was in a third hotel called Agoston Hotel. We proceeded to this hotel. Our room was appalling- no lights on, no wifi, planks of wood outside the room, and bathroom was disgusting. The original hotel, The Vulkan, that we had booked was rated 8.4/10. The Agoston was rated 3.4/10. We left straightaway and found a room in a lovely hotel called Adele Boutique Hotel. We phoned the hotel to ask for a refund as we booked one hotel and got a totally different hotel. They asked us to speak with Hotels.com, who, after 1 hour, 6 minute phone call eventually found in favour of us and initiated a refund. Hotels.com were actually brilliant in this situation. Beware when tempted to book the Vulkan! "
A verified traveler stayed at Vulkan Wellness Panzio
Posted 5 days ago
Hotels near popular Kővágótöttös Attractions
- Hotels near Pannonia
- Hotels near Harkany Spa
- Hotels near University of Pecs Medical School
- Hotels near Pecs Cathedral
- Hotels near Szechenyi Square
- Hotels near Zsolnay Cultural Quarter
- Hotels near Mosque of Gazi Kaszim Pasha
- Hotels near Széchenyi tér
- Hotels near Pecs Synagogue
- Hotels near UNESCO World Heritage - Cella Septichora Visitor Centre
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