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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Kota Bharu

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Front of property
Outdoor pool
Reception
Kota Bharu Suite | Minibar, in-room safe, desk, soundproofing
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Room service
    Room service
The price is AED 180
AED 206 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room King

Deluxe Room King | Minibar, in-room safe, desk, soundproofing

Deluxe Room King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | Minibar, in-room safe, desk, soundproofing

Deluxe Room Twin

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, desk, soundproofing

Club Deluxe Twin

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kota Bharu Suite

Kota Bharu Suite | Minibar, in-room safe, desk, soundproofing

Kota Bharu Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, desk, soundproofing

Club Deluxe King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier King

Deluxe Premier King | Minibar, in-room safe, desk, soundproofing

Deluxe Premier King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Exec Premier King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bathtub and shower
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

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Exterior
Grand Riverview Hotel
Pool
Parking included
Free WiFi
Restaurant
7.6 out of 10, Good, (280)
The price is AED 166
AED 191 total
includes taxes & fees
26 Nov - 27 Nov
Grand Riverview Hotel

About the neighborhood

Map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150

What's nearby

  • Billion Shopping Centre - 3 min walk
  • Kota Bharu Mall - 13 min walk
  • Sultan Mohammad IV Stadium - 2 min drive
  • Siti Khadijah Central Market - 3 min drive
  • Hospital Universiti Sains Malaysia - 4 min drive

Getting around

  • Wakaf Bharu Station - 11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive

Restaurants

  • ‪Ayang Cafe - ‬4 min walk
  • ‪A.M Tarbush Restaurant - ‬3 min walk
  • ‪Nasi Kukus Abe Mie - ‬8 min walk
  • ‪Nasi Berlauk Mok Noh Telipot - ‬8 min walk
  • ‪Palm Terrace Cafe - ‬3 min walk

About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Upscale hotel connected to a shopping center
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). For some rest and relaxation, visit the sauna or the spa tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, free newspapers, and a banquet hall
  • Meeting rooms, concierge services, and a ballroom
Room features
All 298 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (MYR 60 per night)

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 42 for adults and MYR 21 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Dynasty
  • R Kitchen
  • R Lounge

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (14284 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 5 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 21 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai

Frequently asked questions

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 15 per day.

What time is check-in at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of MYR 220 per vehicle applies.

Where is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) located?

Located in the heart of Kota Bharu, this hotel is within a 15-minute walk of Billion Shopping Centre and Kota Bharu Mall. Sultan Mohammad IV Stadium and Muzium Negeri Kelanta are also within 1 mi (2 km).

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 316 reviews" "
Rating 8 - Good. 128 out of 316 reviews" "
Rating 6 - Okay. 46 out of 316 reviews" "
Rating 4 - Poor. 14 out of 316 reviews" "
Rating 2 - Terrible. 3 out of 316 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roselind

Traveled with partner
Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024

6/10 Okay

Tan

Traveled with family
Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024

2/10 Terrible

Ajimsha

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Needs some care and attention!
The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024

6/10 Okay

Chee

Disliked: Cleanliness, property conditions & facilities
A glimpse into the past
This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Stayed 1 night in Feb 2024

10/10 Excellent

Noorazli

Business traveler
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023

8/10 Good

Chin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023

10/10 Excellent

Abu Hasan, KUANTAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍
Stayed 2 nights in Sep 2023

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Abu Hasan, KUANTAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Mohd Diqi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
classic!!
Stayed 3 nights in Jul 2023

8/10 Good

ChenHao

Stayed 1 night in Feb 2023

8/10 Good

Shabnam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Decent Place
normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022

2/10 Terrible

Ng

Stayed 2 nights in Jun 2022

10/10 Excellent

Izahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staffs are helpful and nice. But beds and furniture are old, and the hotel is not really practicing SOP against coronovirus especially when using the elevator.
Stayed 4 nights in Jan 2022

8/10 Good

MOHD SHAHIDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
The staff was great. The room was a bit dated . Breakfast selection was excellent.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room service - prompt & great tasting food
Gd location just next to a shopping mall. The room service serves great tasting lobster....also the simple congee with condiments... a must try indeed ! The mattresses however need to be replaced as they are already curved at the centre & certainly not able to gv gd support of the spine
Stayed 2 nights in Dec 2021

8/10 Good

ZAIDNUDDIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast included (pay at the hotel)
the hotel stay was nice but breakfast was not included in the room rate.... the term breakfast included (pay at the hotel) confusing...better say breakfast not included in the first place.
Stayed 2 nights in Nov 2021

8/10 Good

Rommel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Happy. Staff were fantastic.
Stayed 1 night in Nov 2021

6/10 Okay

Jonathan

Business traveler
Liked: Staff & service
Hotel room is a bit old with damp smell. Visitors tend to smoke at non-smoking floor causing weird smell at the corridor. Bathroom is clean and bed is comfortable.
Stayed 1 night in Jul 2021

10/10 Excellent

LATIFAH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021