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Renaissance Koh Samui Resort & Spa

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for Renaissance Koh Samui Resort & Spa

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • On private beach
  • Bar
  • All inclusive
  • Gym
The current price is AED 747
AED 887 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2014
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
  • 51 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking (View)

Villa, 1 Bedroom, Non Smoking (View) | Pool | 2 outdoor pools, pool umbrellas, sun loungers

Villa, 1 Bedroom, Non Smoking (View)

Highlights

Balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Ground Floor, Terrace)

Room, 2 Twin Beds, Non Smoking, Garden View (Ground Floor, Terrace) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Garden View (Ground Floor, Terrace)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Pool Access)

2 outdoor pools, pool umbrellas, sun loungers

Villa, 1 Bedroom, Non Smoking, Garden View (Pool Access)

Highlights

Balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 130 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Suite, 1 Bedroom, Non Smoking, Ocean View

Panoramic Suite, 1 Bedroom, Non Smoking, Ocean View | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Sea View (Balcony)

View from room

Room, 2 Twin Beds, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 51 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Ground Floor, Terrace)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Ground Floor, Terrace)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2014
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Beachfront

Family Suite, 2 Bedrooms, Non Smoking, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Family Suite, 2 Bedrooms, Non Smoking, Beachfront

Highlights

Balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Map
208/1, Moo 4, Laem Nan Beach, Koh Samui, Surat Thani, 84310

What's nearby

  • Lamai Beach - 12 min walk - 1.0 km
  • Silver Beach - 16 min walk - 1.4 km
  • Crystal Bay - 16 min walk - 1.4 km
  • Hin Ta and Hin Yai Rocks - 10 min drive - 5.5 km
  • Chaweng Beach - 13 min drive - 7.1 km

Getting around

  • Samui Intl. Airport (USM) - 27 min drive

Restaurants

  • ‪Talay Beach Restaurant - ‬16 min walk
  • ‪Silavadee Star Bar - ‬9 min walk
  • ‪Sands - ‬6 min walk
  • ‪The Cliff Bar and Grill - ‬19 min walk
  • ‪Imchai Thai Food - ‬15 min walk

About this property

Renaissance Koh Samui Resort & Spa

Luxury resort near Hin Ta and Hin Yai Rocks
Located close to Phetch Buncha Thai Boxing Stadium and Chaweng Beach, Renaissance Koh Samui Resort & Spa provides a poolside bar, a terrace, and a coffee shop/cafe. With a private beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub, and a facial at Quan Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. Yoga classes are offered at the gym; other things to do include kayaking, snorkeling, and rowing/canoeing. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a library.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a porter/bellhop
  • A vegetable garden, tour/ticket assistance, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 78 rooms offer comforts such as private indoor hot tubs and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • 29-inch LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and refrigerators

All inclusive details

All-inclusive room rates at Renaissance Koh Samui Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: THB 930 for adults and THB 465 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • TawaNN Restaurant
  • Banana Leaf
  • Pool Bar

Things to do

  • 2 outdoor pools
  • Canoeing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sauna
  • Snorkeling
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (1292 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Grab bar near toilet
  • Toilet grab bar height (inches): 37
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 29-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2374.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 930 for adults and THB 465 for children
  • Airport shuttle fee: THB 900 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 2374.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Koh Samui Renaissance
Renaissance Koh Samui
Renaissance Koh Samui Resort
Renaissance Resort Koh Samui
Renaissance Koh Samui Resort & Spa Ko Samui/Lamai Beach
Koh Samui Renaissance
Renaissance Koh Samui Resort And Spa
Renaissance Koh Samui Hotel Lamai Beach
Renaissance Koh Samui Resort Spa

Frequently asked questions

Does Renaissance Koh Samui Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Renaissance Koh Samui Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Koh Samui Resort & Spa?

Self parking is free at this property.

What time is check-in at Renaissance Koh Samui Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Renaissance Koh Samui Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renaissance Koh Samui Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 900 per room applies.

Are there all-inclusive benefits at Renaissance Koh Samui Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Renaissance Koh Samui Resort & Spa located?

This Koh Samui resort is on the beach, 3 mi (4.9 km) from Hin Ta and Hin Yai Rocks, and within 6 mi (10 km) of Chaweng Beach and Phetch Buncha Thai Boxing Stadium. Fisherman's Village and Namuang Waterfall 1 are also within 9 mi (15 km).

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Renaissance Koh Samui Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 413 reviews
Rating 8 - Good. 96 out of 413 reviews
Rating 6 - Okay. 29 out of 413 reviews
Rating 4 - Poor. 6 out of 413 reviews
Rating 2 - Terrible. 2 out of 413 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from check-in to check-out! Receptionist Lek was super welcoming, and also everyone in bar/pool area
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star, friendliest staff
Stayed 4 nights in Jan 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided superior customer service and extremely helpful to meet needs. The resort is nice but dated. Very comfortable beds and great bed linens and nice pillows. Excellent buffet breakfast. Menu for lunch and dinner was satisfactory. Hotel is in a remote area and while a hotel shuttle is provided the times are not optimal.
Stayed 10 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Amazing property with AMAZING staff!
Stayed 5 nights in Oct 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect stay in a perfect hotel
Excellent staff and thanks for the pool villa. It's very appreciated
Stayed 6 nights in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in hotel very comfortable. Good service, great breakfast, nice people. The only disadvantage was very low sea that you could not swim but beach was beautiful. Hotel have shuttle bus to swimming beach in Lamai.
Stayed 6 nights in Aug 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and swimming area. One of the best beach resorts in the world. Can walk up to the waste in the water for hundreds of meters in all directions. Free kayaks. Breakfast was great. The food at the bar was exceptional, with the sea bass dish out of this world. Rooms are spacious and have an outdoor bathtub. The only issue with the room is that it is a bit of a walk to the beach. Otherwise an amazing resort with great staff, beach, and food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent resort hotel with brilliant staff, wonderful private beach and choice of two pools. Tasty breakfast and excellent choice of restaurants for evening meals.
Stayed 8 nights in Apr 2023

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Beach was small but great. Breakfast and restaurant staff were awesome
Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Renaissance was nothing short of exceptional. All the staff were so lovely and accommodating. They took every step to make our holiday extra special. The food on site was excellent. I am already making plans to go back to Thailand JUST to revisit Renaissance. The buildings and facilities are a little older- but that didn't bother me as everything was still neat and tidy. I understand there are plans to upgrade in the near future. Thank you to everyone at Renaissance!
Stayed 5 nights in Nov 2024

10/10 Excellent

ILAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 stars hotel
Excellent hotel Service is remarkable All staff are very friendly I took all inclusive, and the food and drinks was great. I also got a free massage 😊 And they have free shuttle to lamai and chaweng .
Stayed 6 nights in Oct 2023

10/10 Excellent

piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , beautifully scenery , room Was fantastic , property is not brand new but maintained very well . We will be back next year
Stayed 7 nights in Sep 2023

10/10 Excellent

Reshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Renaissance Koh Samui! The staff were very friendly and helpful and helped us organise tours and answered all queries promptly. The property is in excellent condition with a great pool area, dining options, and lush gardens. We would highly recommend the resort to couples and families.
Stayed 6 nights in Jul 2022

10/10 Excellent

Quang-Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all fine
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an oasis in the middle of a beautiful area. It is the best of the best. Quiet and serene. The staff was fantastic!
Stayed 13 nights in Feb 2023

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
The staff was very nice and helpful. The property is okay but is starting to show its age. The view out to the pacific is fantastic, the spa was great but the food is limited and the chef focuses on presentation rather than taste. The pools were clean and not crowded.
Stayed 6 nights in Mar 2024

10/10 Excellent

Zethen

Liked: Staff & service, amenities, property conditions & facilities
The Renaissance is such a beautiful place to stay, the rooms are great, good food, great pools and the amazing staff and service make the stay so enjoyable. White and Game were key standouts during our stay. Nothing was too difficult, they were so kind, friendly, helpful and made our stay so enjoyable. Definitely recommend staying here if you are in Koh Samui.

10/10 Excellent

Garoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Samui and the Renaissance property, which we chose based on overall ratings and the location with access to a private lagoon-type beach. Great overall experience with friendly staff and delicious restaurant choices. Special shoutout to the front office manager, Budsarin (BUD) Boonwan! We will definitely return for more stays in the future. Thank you, Marriott, for sharing this hidden gem with us all!
Stayed 12 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!!
Stunning hotel! Gorgeous location. Staff are amazing. Our room was one of the nicest on our entire trip. Had our own small pool overlooking the ocean. Wow!! Recommend the beach BBQ and fire show. Incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay for our honeymoon!
We stayed 6 nights at the Renaissance Koh Samui for our honeymoon and we highly recommend it! Our villa was very comfortable, the amenities were great, and the environment was very beautiful. We also enjoyed the beachside pool, the massages we got at the spa, and all the food we ate at their restaurants. We booked a number of experiences outside of the hotel (not through the hotel), specifically a cruise around Mu Ko Ang Thong National Park, a Thai cooking class, and a visit to an elephant sanctuary, and all of them were able to pick us up directly from the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly
OMGGGG this hotel is spectacular!! We stayed over NYE and from the moment we got there, it was luxurious! From service to accommodation to food, by far the best hotel in the islands! We had a private villa with a private pool in the garden section (highly recommend for privacy) and it felt like a movie! From the giant room and beautiful pool and bes and shower...so many amazing amenities! The property is stunning and the beach is so great! The food is unbelievable!! The morning buffet is epic! The hotel staff, to management to attendants and all so lovely! Would stay here in a heartbeat!
Stayed 3 nights in Dec 2023

8/10 Good

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and staff friendly. Breakfast was great!! Location is quiet and in our opinion mich better that on the east or north side of the island. I had dinner included which was very good, however, the selection was very limited and we were happy that we only had it for four days. We booked including airport shuttle. Please be aware that according to the hotel, this only includes one way, not both. Expedia dealt with the hotel and in the end the second way was complimentary as well.

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel made an error in our reservation which was very frustrating and disappointing as it was made 8 months before stay and reconfirmed weeks before the stay. We were only told about the error when we were checking in at night which made alternative options very difficult. Other than that, hotel had great staff hospitality and friendliness.
Stayed 3 nights in Dec 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
We last visited the Renaissance in 2020 and this visit surpassed all our expectations. To be met on arrival by familiar faces (Chin, thank you for making our visit so special) and as everyone mentions, all of the staff are so amazing, helpful and brilliant. We just wanted to relax and enjoy the great location, the beautifully maintained gardens, and the pool/beach area. Across the hotel, it is so easy to fall into the relaxed vibe, ably helped by the amazing Zee and the pool bar team, and of course Gift and Beam covering breakfast. A special mention has to go to the 4pm cocktails on the beach - there is no better way of starting the evening in such beautiful surroundings! We split our stay between the deluxe rooms and a beachfront villa, and whilst the deluxe rooms are really good, the view from the sea front villa was simply breathtaking. Thank you team Renaissance for giving us a perfect holiday!
Stayed 9 nights in Feb 2024

8/10 Good

sunah

Stayed 2 nights in Feb 2025