6/10 Okay
Boonla
Traveled with family
18 October 2024
Liked: Cleanliness
The hotel needs a good upgrade with everything, from front desk staffs to housekeepers. Most of their staffs don’t speak Thai and their English is quite poor and it makes it really hard to communicate with them.
I booked the accommodation with breakfast included on the website and when I clicked and paid the breakfast had disappeared from my booking. During our stay there were other guests had the same issues with their breakfast not included. It seems to me there must be some miscommunications between Expedia website and the hotel.
Regardless the resort hotel issues, I still wanted to acknowledged that the chef was amazing to us during our stay, she made some the amazing traditional Thai dishes for us everyday. Thank you Chef Sukawadee!!
Boonla
Stayed 6 nights in Oct 2024