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"This is the nicest hotel I have ever stayed in while in Japan. Every floor has a different layout and the rooms themselves are like small houses. Everything is spacious, and ease to get around. Plus, the onsens are AMAZING. I almost fell asleep while using one. Most of the staff doesn't speak English, so either practice your Japanese or bring a translator with you. "

"I stayed in a river view room. The view from the room was breathtaking. But the best thing about this hotel was the free massage chair. I almost fell asleep."

"Easy access from airport, nice breakfast!"

"A nice option to use when staying in Usa city. The staff were very friendly and quick to offer help when needed. "

"직원분들은 대체로 친절 했으나 석식 조식을 가져가 주시는 나이 많은 여직원분은 친절하지 않았음 가이세키와 조식은 아쉬웠지만 평을 보고 감안하고 간것이라 괜찮았고 동네자체가 너무 이쁘고 제대로 힐링이었다 아마가세 자체가 너무나 이쁘고 역에 계신 아주머니 직원분 넘넘 친절하셨고 그분이 아마가게의 좋은 기억이 8할 이상 하신듯,! 송영버스는 미리 예약하지 않아도 역에 도착하면 그 직원분께서 숙소로 전화해주신다"

"The hotel facilities are slightly old. It was difficult to keep the shower temperature constant."

"Good"

"The staff was excellent and provided great service. I would (and have) stay at R9 properties at any time!"

"We stayed here with our two kids (aged 8 and 10) when we went to visit friends in Yukuhashi. We booked two twin rooms (the biggest they had) and had one adult and one child per room. I think there are only two twin rooms per floor, so we were across the corridor from each other which was convenient. The rooms were bigger than we expected and included a built-in desk and chair, a tiny fridge and a kettle. The buffet breakfast (included) was fantastic. Traditional Japanese breakfast including fish, rice and salad, but also croissants, pastries and sometimes yoghurt. The staff were lovely and very friendly and helpful. They had a print out of the hotel information in English. The hotel was an easy walk from Yukuhashi train station (roughly 400m) and was located near bars and restaurants (but not noisy). "