2/10 Terrible
Annie, Seattle
6 Feb, 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for four nights but only stayed two until I could get a booking somewhere else. On top of an ant infestation in my room the front desk staff were incredibly rude and purposely unhelpful. The chlorine in the pool (or whatever chemicals they are using) have me a horrible rash all over. I went to order dinner and the front desk women wouldn’t allow me to sit down and order my food. They barked at me to order and pay at the front desk and I have no idea where they were going to serve the food but it didn’t sound like it was going to be at a table and chairs with some dignity. I finally did walk upstairs the second morning to look at the “restaurant” for breakfast. It’s just a lady cooking out in the open and a bunch of haphazard tables and chairs strewn about. Flies all over the lukewarm food. I turned around and fled. And then I rented a motorbike from them and was presented with a motorbike that was falling apart, cracks and scratches everywhere. I took pictures and videos because just as I suspected when I returned it to them they tried to say that I made all the scratches and cracks. Finally got my passport back only to discover my room had an ant infestation. The ants were crawling out of the wooden bed stand. I sprayed them with bug spray and booked the next hotel I could find.
Annie
Stayed 5 nights in Jan 2020